Global Payments | Operations + Fulfillment | Returns

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Download these most recent special reports brought to you by the Editors of Multichannel Merchant including the latest research and insights from ecommerce, marketing, operations & distribution experts.

Relevant Payment Methods Improve Customer Experience Global ecommerce is forecast to continue its extraordinary growth rates. What omnichannel retailers need to know is where this worldwide opportunity is greatest, and best practices to implement when facilitating cross-border online payments. Special Deliveries and Happy Holidays Key to Customer Happiness Merchants need to be different from their competitors in all facets of the business, especially the shipping and delivery portion of their business. Customers want free shipping; whether a merchant can provide that is the deal breaker. How to Choose Your Next Ecommerce Platform As the demand for a faster and greater experience continues to rise from shoppers, it’s making retailers think more intuitively about their ecommerce platforms, and what they have to offer. Automation Brings Efficiency to Order Fulfillment Merchants are faced with challenges in fulfilling orders from multiple channels and doing so in rapid fashion. Order fulfillment automation can address the growing demand for shortened time to customer by increasing the number of units that can be processed per day. Creating the Right Global Operations Strategy Global ecommerce is on the rise. But global customers are not going to keep buying from your site unless they have a good customer experience. Merchants need to think about what happens after the order is placed, up until the order reaches the customer’s door. Mobile Commerce Matters More Than Ever Mobile mattered more than ever. Mobile commerce went from being a necessary evil to an overnight game-changer. And the merchants that got on board with mobile commerce reaped the benefits of the iOS and Android-armed shoppers.

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