| | Featured Articles When it's considered just how much the Nuvia system has to offer-including high-definition voice over Internet protocol (VoIP) service, screen sharing options, and conferencing and collaboration tools-it's not a surprise that so many firms are interested in it. Throw in its ability to replace some legacy systems, incorporate some others, and generally allow companies to select the most practical and lowest-cost installation around, and the end result should make for one very popular system. A recent industry blog posts discusses the need for unified communications (UC) and the case IT pros can make for their boards of directors to invest in that segment of operations. Unified communications is taking the business world by storm, as it enables firms to bring together the growing list of communication technologies into a unified whole that is easier to use and less time-consuming for workers. Cisco Unified Contact Center Express (UCCX), part of Cisco's Unified Communications Manager (CUCM), is a powerful contact center software solution developed for midmarket, enterprise branch and corporate departments that require a sophisticated customer interaction management solution that can handle up to 400 agents. But while UCCX comes with reporting functionality, this functionality has gaps. Enterprise and mobile communications provider Mitel recently announced that it has acquired TigerTMS - a company which provides software for the hospitality industry. Broadband is the stuff of life these days, and having broadband is almost as essential as having an electrical hookup. Vital for work, revolutionary for play, this technology has done more to define the last 10 years than nearly any other. A new report from Point Topic, meanwhile, suggests that while wireless may be a big deal, fixed broadband won't be going away, and will be expanding pretty rapidly to boot. Sponsored By: OneBill-EZtax Understanding the complexities of Telecom revenue management and taxation can feel a bit like being stranded on a remote island. Wandering around unaware of the taxation and compliance challenges of selling Telecom services can quickly lead to trouble. How does communications taxation differ from sales tax? How does bundling impact taxation? How can you know that you’re compliant? Telecom tax compliance is a complex and daunting task for companies with Telecom based offerings. From regulatory requirements to billing, tax calculation, filing and remittance, the process can be overwhelming. Join us as we de-mystify the Telecom billing and tax process. What Attendees will learn: - Everything you need to know about Telecom taxation and compliance
- Building your Telecom revenue management solution to maximize revenue
- Solutions that simplify the tax compliance burden
Who should attend: - CFOs, VPs, and other Finance, Billing and Tax Decision Makers
- CMOs/Sales VPs who structure pricing for Telecom
- Directors and Senior Managers of Tax
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