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2015/06/30

The Evolution from UC to RTC - and Back Again - Unified Communications

 

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Unified communications (UC) continues to evolve, with real-time communication (RTC) appearing to be the latest concept that will be adopted and rolled into UC's all-encompassing umbrella. The latest challenge/conquest for UC is the threaded messaging application, keeping all communications in one string and making all of the archived string searchable. RTC elements are being incorporated into threaded messaging apps, holding the possibility that traditional UC might be on the way out and replaced with a combination of instantaneous, intuitive and seamless real time human interactions. Maybe.
Rich Communication Services (RCS) offer subscribers an innovative set of features designed to enhance the capabilities of SMS and MMS technologies. Some of the main features that RCS offers include;
Call recording is a critical element for communications - especially in the business landscape. Not only do recorded calls offer legal security, but they can also be used to help with training and to ensure operations are functioning optimally.
The International Multimedia Telecommunications Consortium (IMTC) SuperOp! 2015 event that took place in Porto, Portugal, was the place for the telecoms industry to stress test interoperability.
The study found that 21 percent of Americans-the study also covered Australians, Canadians, Europeans and New Zealanders-had attended a videoconference wearing a professional top and pajama pants. Meanwhile, 17 percent of people worldwide had actually seen worse. Eighteen percent of respondents had seen someone use the video camera as a mirror to modify appearance before a conference, though roughly 25 percent of Americans admitted to using make-up before a conference started. About 10 percent had seen someone actively performing certain unpleasant acts involving a finger and a nostril.


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