My first few days as a team at TELUS in November of were rather ing. s your office, Dan, said the charming woman, gleefully pointing to a cavernous room that consisted of an oak desk the size of a canoe and a view of the parking lot. There s your PC, desk and over is a table where you can have your meetings.�
She was a lovely woman, doing as she had always done, perhaps a times over. Of course, I wanted nothing of it, causing a minor stir of incredulity that first day. What if we gave back the office, and the PC, and the telephone, I asked. Would that be a�
At first, I thought she was about to strike me with the stapler she was holding in her hand. Thankfully, she did nothing of the sort. As a , the stapler looked empty, too, so there would be no staples masquerading as bullets flying past my head.�
You mean, she began, you don t want an office She put the stapler down, and a moment I truly thought she was about to pick up the soon to be orphaned desk and start hitting me with it.�
Not really, I awkwardly responded. I d like to be able to move around, work , be in different buildings and generally work anywhere. She was beginning to go the . But I do appreciate what you ve done, I implored with heartfelt sincerity. I ll do whatever it takes to it back, if need be.�
My new quickly began to connect the dots. Oh, you re one of those, she said. You want to work anywhere, anytime. Exactly I exclaimed. I want to work anywhere, anytime. Without skipping a beat, she replied, I wish I could do that. I really wish I could work anywhere, anytime. These days at TELUS, more people than ever before are working anywhere, anytime. And that type of operating culture is paying dividends in many facets of our overall customer, business, team and community strategies.�
Take example our employee eng ment scores. Since ally implementing Work Styles a flexible work program empowering team s at TELUS with the tools, resources and support to work when and where they re most productive we have witnessed employee eng ment shift to . We utilize Aon Hewitt our twice annual eng ment surveying, and the firm has informed that our employee eng ment score is number one globally amongst organizations of similar size and composition. Not are we proud of that distinction, in , once again TELUS was named to Canada s Top Employers list.�
But employee eng ment is but one aspect that demonstrates TELUS flexible working arrangement and model is, err working. Since of TELUS team s work of the time ed at team s or work a combination of locations including an office and the ed mobile team s we have witnessed a significant contribution to the environment and our communities.�
We ed , tonnes of CO e simply by driving ss to the office and
We d . hours of commuting time that equated to . ss kilometers on the road. Furthermore, because we believe in spirited teamwork whether we re at an office, at , at a customer site, or elsewhere our e of collaborative technologies and reduced travel and the adership principles that we have employed since predicts TELUS will . over a year period, monies we can invest into our team s and our Customers First strategy.�
Would you be surprised to know TELUS has reduced its overall real estate footprint by one square t since as well As a result, we ve lowered our real estate s by annually, which also helps our goal of reducing our overall carbon footprint by . Simply put, the efforts applied to the TELUS Work Styles program has not resulted in a return on , it has demonstrated a return on eng ment and a return on environment. Perhaps it s a new triple bottom line.�
I did take that office, back in November of . Six and a half years later, I m still working, anywhere, anytime. And like many other team s at TELUS, I l a sense of purpose in my work and a deep commitment to our Customers First strategy.
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