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There is good news from Indianapolis, Indiana-based customer engagement unified communications and collaboration services solutions provider Interactive Intelligence. The company has announced general availability (GA) of its PureCloud suite of solutions for purchase in North America, Australia and New Zealand. It also says that GA is coming soon to other regions. Why hasn't the desktop phone disappeared into oblivion? Many businesses have specific requirements for providing voice while cellular infrastructure, even if supplemented by WiFi, has its own limitations unless greatly supplemented. The healthcare industry, just like all other segments that have migrated to the digital world, has been hit with security breaches resulting in millions of personal records being compromised. As more medical services continue to integrate digital solutions, healthcare workers need a secure infrastructure they can trust to interact with their patients, colleagues and other industry professionals. Because the healthcare industry has to comply with many different regulations, the companies they choose must be accredited and/or certified to deliver their services. One of the company's providing healthcare technology organizations with proven solutions is Internap Corporation, a provider of high-performance Internet infrastructure services. The next generation of digital services presents a brave new world for service providers. As basic voice and messaging services have seemingly reached a point of saturation-resulting in a decline ARPU-the time is right for new and innovative monetization and engagement opportunities. The fourth wave illustrates IP messaging is not just for people anymore, and those quick to embrace the new generation of capability will reap the spoils.
Sponsored By: Fonality
WEBINAR: Business phone systems in the cloud for remote offices and workers:
How to use unified communications to hire the best, not the closest
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Wednesday July 22, 2015 TIME: 2:00pm ET / 11:00am PT
In this webinar, you will learn: - Connecting and managing remote offices to extend existing teams
- Recruiting, hiring, and retaining remote employees
- Using mobility technologies for work/life balance and productivity
- How unified communications in the cloud works
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