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Use Modern Service to Exceed Customer Expectations! Dear Charles, Enabling employees to deliver an effective customer experience has become increasingly difficult in today's omni-channel world. In this Argyle Conversation, Amy Swanson, VP of Marketing, Advocacy and Member Experience for UnitedHealthcare, and Christine Viera, VP of Product Marketing for CRM/CX Solutions for Oracle, discuss how organizations can: Deliver an integrated customer experience by equipping employees with the right tools Meet consumer expectations in the new omni-channel world Adapt service to member needs by researching and considering their demographics View this conversation now to learn about these modern service benefits! Thank you! The Oracle Service Cloud Team Learn more about Service Cloud Access Paper Now! Access this paper to learn how UnitedHealthcare exceeds their customers’ expectations!. Click to Chat with a Sales Expert Talk to Sales 1.800.633.0738 Copyright © 2015, Oracle Corporation and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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