Thrive in the Age of the Digital Customer

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How to Serve the New Breed of Digital Customers Dear Charles, Did you know that consumers use online self-service more than any other support channel? Millennials, in particular, are heavy users of digital channels: 83% use web self-service 65% use social communities 55% use mobile apps Read this report to learn how to serve and delight this new breed of customers. Thank you! The Oracle Service Cloud Team Learn more about Web Customer Service Read Now Give each generation the digital service they want. Click to Chat with a Sales Expert Talk to Sales 1.800.633.0738 Copyright © 2015, Oracle Corporation and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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