So long spreadsheets. Hello faster, easier way to plan for the contact center. Using spreadsheets to plan for the contact center wastes 75% of your effort. Even worse, 90% of spreadsheets contain data and formula errors . Say farewell to massive spreadsheets and miles of data. Consider a better way. Join us for a targeted presentation that will highlight the benefits (and savings) of planning, reporting, and analyzing with a new class of strategic planning tools built specifically for contact centers. Are Spreadsheets Consuming Your Planning Process?
October 6, 2015
11:30 AM to 12:45 PM Guest presenter Art Schoeller, Vice President and Principal Analyst at Forrester Research; Ric Kosiba, Vice President Strategic Planning Solutions for Interactive Intelligence; and Brian Spraetz, Solutions Marketing Manager for Interactive Intelligence will discuss how using spreadsheets in your planning process wastes effort and produces questionable results. You will also hear from organizations that have taken this new approach as they reveal the eye-opening returns they have seen since making the change. Revive your plan for the contact center. | 
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