Are your agents on the same page as your customers?

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Enable your customers with co-browse! Dear Charles, Do you and your customers need to get on the same page—literally? Co-browsing allows customer service agents to provide real-time assistance, resulting in faster resolution, more conversions and higher CSAT. Aberdeen has found that co-browsing can help you drive: 4.7% annual improvement in agent utilization rates 13.8% greater number of positive social mentions 16.8% year-on-year revenue growth Click here to access the whitepaper. Thank you! The Oracle Service Cloud Team Learn more about Service Cloud Access Now! Learn how to enhance online customer experiences by downloading this white paper. Click to Chat with a Sales Expert Talk to Sales 1.800.633.0738 Copyright © 2015, Oracle Corporation and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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