WEBINAR: CALLBACK CLOUD: How looking up helps you in reaching out.

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CALLBACK CLOUD: How looking up helps you in reaching out. December 15, 2015 Time: 1:00 PM ET/ 10:00 AM PT Callback applications have a direct impact on customer satisfaction. A growing number of companies have found that deploying callback applications doesn't need to require deep contact center integration or in-house application development. In many cases, companies are finding that leveraging callback services from the cloud can deliver the same benefits as deploying premise solutions. Join us to learn what business trends are driving more and more interactions to the CALLBACK CLOUD and how the cloud makes it possible for virtually any business to benefit no matter your size, your technology or your budget. Sponsors:		Presenters: Jeremy Starcher VP, Business Development & Hosted Strategies Virtual Hold Technology Jeremy has over 18 years of experience in the contact center space and is well-known for his authority on callback response technologies and cross-channel communications. Jeremy focuses on monitoring new customer experience technology trends and impacts to business/call center dynamics. Moderator: Peter Bernstein Senior Editor, TMC Peter Bernstein is a seasoned writer and professional with deep experience in the communications and IT industries. As a top-level industry analyst, Peter has keynoted major technology events and has been cited numerous times by The New York Times, The Wall Street Journal, The Los Angeles Times, USA Today, The Washington Post, Business Week, Fortune Magazine, ComputerWorld, NetworkWorld, Communications Week, among other publications.
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