Etiquette is Different with IP Phones - Communications Solutions

Featured Articles » Etiquette is Different with IP Phones When faced with a conference on IP phones or the like, some points of etiquette differ from the norm. » Phone.com Honored with Customer Experience Innovation Award A good way to separate the best from the rest is awards. Accolades add context to a very large and highly competitive space like cloud-based telephony, and this week Phone.com was awarded a 2016 Customer Experience Innovation Award from CUSTOMER Magazine. The award is given to those providing tools capable of offering an exceptional experience in today's omnichannel environment. » Dialogic Promotes CPaaS and WebRTC Development through Global Workshop Series Dialogic recently wrapped up a global series of workshops focused on communications solutions development using CPaaS and WebRTC. » Users Are Abandoning Traditional Text and Voice for Messengers Billions of people all over the world are now using messengers to make calls and exchange messages, rather than using traditional SMS-based texting and voice plans. This amounts to a direct attack on the telecoms' bottom line, as the companies depend on voice and text usage for a great deal of their revenue. » KDDI Evolva Uses Avaya Breeze for Cloud Enterprise Contact Center KDDI Evolva has developed a platform for contact centers based on Avaya Breeze to provide enterprises with cloud services. » CenturyLink to Provide Unified Communications With U.S. Senate Contract CenturyLink has just been awarded a contract with the U.S. Senate to provide state offices with a unified communications-as-a-service platform for hosted voice-over-internet-protocol (VoIP) service. Top Stories » Primus VoIP Expansion Broadens Canadian Coverage » Realm Mobile: Communications Developers' Newest Edge » Nectar Adds to UC Advanced Assessment Partner Program » One Net Business Delivers a Cloud-based Unified Communications » Communications Developers Have a Marketplace With Codementor » Global Video PaaS Growing Along With Conferencing TMCnet Free Premium Content » SD-WAN for Service Providers & Resellers: Benefits, Challenges & Opportunities » The Business Benefits of Hosted UC » Opening Up Possibilities with Cloud Communications Featured Channels » Conferencing - Conferencing GOC » IP PBX - IP PBX » IP Phones Advertise With Us General advertising Info: Click here Become a TMCnet columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details.     RESOURCES   Whitepapers Publications Videos Events Webinars Blogs Free eNewsletters Early Bird Deadline: Saturday, December 31, 2016. Click logo to apply now.

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