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2024/03/15

Inspection of Embassy Dar es Salaam, Tanzania

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03/15/2024 06:29 AM EDT

What OIG Inspected
OIG inspected the executive direction, policy and program implementation, resource management, and information management operations of Embassy Dar es Salaam.

What OIG Recommends
OIG made 25 recommendations: 23 to Embassy Dar es Salaam, 1 to the Bureau of Global Health Security and Diplomacy, and 1 to the Bureau of International Narcotics and Law Enforcement Affairs. In its comments on the draft report, the Department concurred with 25 recommendations. OIG considers all 25 recommendations resolved. The Department's response to each recommendation, and OIG's reply, can be found in the Recommendations section of this report. The Department's formal responses are reprinted in their entirety in Appendix B.

What OIG Found

  • The Ambassador and Deputy Chief of Mission generally modeled the Department of State's leadership and management principles, particularly related to communication and self-awareness.
  • The embassy's American Center in Dar es Salaam did not comply with Department of State standards requiring open access to the public. 
  • Embassy Dar es Salaam had consular internal control deficiencies related to crisis preparedness, the fraud prevention program, immigrant visa petitions, the return of nonimmigrant visa documentation, and erroneously refused visa cases.
  • The embassy had several deficiencies related to the management of federal foreign assistance including not hiring the President's Emergency Plan for AIDS Relief Country Coordinator in accordance with policy, missing required documentation in assistance files, and not conducting required joint evaluations.
  • Embassy Dar es Salaam had internal control issues related to facility management, general services, financial management, human resources, and the Health Unit.
  • The embassy had information management internal control deficiencies related to information technology configurations, firewalls on non-enterprise networks, account management procedures, and archival of records generated on non-government electronic messaging applications.

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