New Provider Updates 03/29/2024

New Updates have been posted to MO HealthNet

March 29, 2024   Hot Tips Provider Training Schedule Posted, April – June 2024 March 29, 2024 MHD Education and Training has posted the 2nd quarter 2024 Provider Training Schedule. These trainings can also be found on the Provider Training Calendar located on the Education and Training Resources page.  For additional resources and training information on eligibility, provider website navigation, eMOMED and more, refer to the Education and Training Resources page. Email MHD.Education@dss.mo.gov or call 573-751-6683 for more information. An Easier Way to Manage Non-Emergency Medical Transportation Rides! March 29, 2024 For participants who need non-emergency medical transportation (NEMT), MO HealthNet's vendor MTM created a new tool that lets participants book new rides, review existing rides, make changes to rides and cancel rides from their computer or phone. Participants can download the MTM Link Member app from the app store. For instructions on how to use the app, participants can review the MTM Link Trifold or watch the short video on the MTM website. For additional information on NEMT, providers should review the NEMT Provider Manual and the NEMT program page. Ambulance Billing for Procedure Code A0428 March 29, 2024 The MO HealthNet Division (MHD) requires all MHD enrolled Ambulance providers to use appropriate modifiers when billing. Recently, we noticed some providers have been billing procedure code A0428 (Ambulance service, Basic Life Support (BLS) non-emergency transport) without the appropriate modifiers. A0428 should only be billed in the following circumstances:  Transfer from one hospital to another (modifier HH) Transportation from hospital to diagnostic or therapeutic site (modifier HD) Mileage for transportation to non-covered MO HealthNet services should not be billed. Refer to the Non-Emergency Medical Transportation (NEMT) Provider Manual for more information regarding NEMT. Please join MO HealthNet's Ambulance Webinar on April 3, 2024, to hear more about billing, how to navigate MO HealthNet provider resources, eMOMED, the Spend Down Program and more. Reference the Ambulance Provider Manual, Section 2, for Benefits and Limitations.  For additional questions regarding billing, contact Provider Communications via eMOMED or by calling (573) 751-2896. Visit the MHD Education and Training page or contact Education and Training at MHD.Education@dss.mo.gov for training information.   Contact Us For questions about pharmacy or MORx, please email: MHD.PharmacyAdmin@dss.mo.gov. For questions about psychology, exceptions, or medical pre-certifications, please email: Clinical.Services@dss.mo.gov For all other questions or comments, please email: Ask.MHD@dss.mo.gov Our Mission: Empower Missourians to live safe, healthy, and productive lives.     Note: replies to this email address will not be monitored.

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