|  Cloud Computing: Debunking the Myths
The current state of the majority of IT infrastructures, combined with an economic headwind and the success of virtualization, has created tremendous buzz and confusion around the notion of cloud computing. The first thing that needs to be understood is: what is cloud computing and how can it help our unique situations?
View this resource now 15 Ways Help Desks Can Improve Remote Support Today
Help desk managers servicing large mobile workforces, such as remote employees and workers on the road, face significant challenges, including the need to shorten support calls, solve problems on the first attempt, reduce complaints and keep the team's morale and productivity high. The inability to see what an employee sees is a big barrier to improving help desk service.
View this resource now 5 Things CEOs Fear: The Enterprise of the Future
Midmarket CEOs foresee significant change ahead, but they're not confident about their ability to manage it. The gap between those who think that their companies will need to make substantial changes over the next three years and those who say that they have previously succeeded in managing change is even bigger in midsized organizations than it is in either smaller or larger organizations.
View this resource now
| Top Resources of the Week |
Troubleshooting Application Problems: A How-To Guide
Companies have become almost totally dependent on computers to conduct their business. The applications that run a business and allow employees, customers and management to access information are expected to be available 24x7x365. But what happens if those applications have problems? This guide presents a number of common problems, as well as how to troubleshoot, solve and prevent application issues.
READ MORE >>> Confused about Event Processing? Why is it Important?
Businesses managers reading this paper might reasonably want to know why the transaction processing technology that they have used for decades is not perfectly adequate to handle the complex events that today's technology creates and, in any case, what is the relationship between events and transactions?
READ MORE >>> LAN Performance Issues? How to Validate LAN Installations
Network installers have completed a new local area network segment. New switches and access points were installed, patched into the cabling plant and configured. How will the network perform? This newly installed network needs to be validated to prove the installation was done correctly, that the LAN will operate trouble-free, and that users will be satisfied with the performance.
READ MORE >>> ITIL Best Practices for Operational Efficiency
ITIL is a library of books that represent the collected insights of many industry leaders on the subject of how to organize and orchestrate a complex IT infrastructure to achieve best business results. With the recent release of ITIL v3, the library has been updated to reflect leading practices as described by the 10 authors and the ITIL Advisory group of 23 industry experts. How important is ITIL version 3? Important enough to affect business processes and practices across industries.
READ MORE >>>
|
No comments:
Post a Comment
Keep a civil tongue.