Salesforce.com's All-Star Discusses the Recent Best of AppExchange - Customer Inter@ction Solutions

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ITEXPO West begins in: 74 Days. REGISTER NOW!   Featured Articles » Call Center Operations Provider Knowlagent Launches Five-Step Community Service Program » As Spanish Culture and Language Increase in the U.S., Spanish Language Contact Center Solutions Thrive » Switching to IVR Saves Palo Alto Networks Time, Customer Satisfaction, Bottom Line Profits » DealerSocket Summit Enriches Users CRM Experience Sponsored By: ITEXPO West - September 13-15, 2011, The Austin Convention Center, Austin, TX ITEXPO is the event with an educational program that teaches resellers, enterprises, SMBs, and Government Agencies how to select IP-based voice, video, fax, and unified communications to purchase or resell. It's where service providers learn how to profitably roll out services their subscribers are clamoring for. ITEXPO is where buyers, sellers, resellers, and manufacturers meet to forge relationships and close deals.   Top Stories » Demand for Outsourced Level 2 Technical Call Center Agents and Services Explodes » ICMI Certifies ADP via Call Center Customer Management Operations Standards Program » YesDTC Expands Spanish Language Contact Center Solutions with Accelerated Media Rollout » Cloud CRM: update COSMIC Integrates Life Sciences CRM with Social Media   From The Expert Corner June 30, 2011 Salesforce.com's All-Star Discusses the Recent Best of AppExchange By David Sims, TMCnet Contributing Editor   Always good to hear from All-Stars. Dirk Nowitzki of the NBA championship-winning Dallas Mavericks is currently in Germany and unavailable, so let’s hear from an AppExchange All-Star: Luke Cushanick, a certified developer and advanced admin who directs a team of admins and developers building orgs for 2tor 2tor (sound it out). He’s also the leader of the NYC Developer Users Group and is expanding the Salesforce community in NYC through user groups, virtual communities and presentations to technical training institutes. And he’s got a heck of a jump shot... Read More     Featured Video Interview with Visual Integrator Consulting   TMCnet Free Premium Content » Fiver Predictive Imperatives for Maximizing Customer Value » Using Voice Biometrics to improve customer service and close more business » Looking to Enhance Your Customer Experience and Generate New Revenue? Start with your Contact Center   Featured Channels » Call Center Furniture » CRM Solutions » IVR Solutions   Webinars Download One of Our Webinars Today to learn about new opportunities to enhance your business. http://www.tmcnet.com/webinar/   Contact Us   Company Directory    |    All Editors' Info   Become a TMCnet Columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of IP Communications professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details.

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