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2012/02/29

Find out how Remote Monitoring and Management can be the key to more efficient IT service delivery

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The Key to Proactive, Efficient IT Service Delivery
   
As businesses emerge from the difficult economic recession, they need to continue the low-cost and high productivity practices that allowed them to successfully weather the storm. Specifically for IT service providers, it's paramount that they find a competitive advantage and new ways to find additional revenue streams.

In order to keep clients happy and maintain loyalty, IT service providers need to be able to do it all for their clients - from managing technology infrastructure to responding quickly to a multitude of end-user needs. With a growing number of issues to resolve and limited technical analysts at hand, how can IT service providers operate efficiently while providing top-notch service levels?

One tool that can help increase the efficiency of existing technical support staff and better leverage resources is Remote Monitoring and Management (RMM). RMM delivers an arsenal of IT management tools such as remote desktop monitoring, trouble ticket tracking, user information, support, and more - through one comprehensive interface.

Find out how Remote Monitoring and Management can be the key to more efficient IT service delivery. Download "Remote Monitoring and Management: The Key to Proactive, Efficient IT Service Delivery" from LabTech Software today.





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