| This week's sponsor is BlackBerry. |  | Be among the game changers at BlackBerry® Jam Americas, Sept. 25-27. Get ready to build outstanding apps for the BlackBerry® 10 platform with valuable design and technical training sessions. Register today at www.blackberryjamconference.com/americas.
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Today's Top Stories
1. Isis delays launch to fine-tune customer experience
2. Facebook shakes up engineering team to accelerate mobile efforts
3. Google: Wallet usage doubles since opening to all credit cards
4. Amazon, Apple top rivals on mobile shopping satisfaction
5. RIM updates Facebook for BlackBerry with new alerts, icons Also Noted: Limelight Networks
Spotlight On... USA Today redesigns mobile apps for 30th anniversary
NASCAR launches official iPhone app; Instagram revamps mobile photo pages and much more...  Apple's iPhone 5: Complete coverage
Apple unveiled its next handset, the iPhone 5, at an event at the Yerba Buena Center for the Arts Theater in San Francisco. The new device features a taller, thinner screen, faster processor and LTE support. AT&T, Verizon and Sprint will sell the device in the United States, as will a number of smaller carriers (T-Mobile won't sell the device). Click here for complete coverage and analysis of the iPhone 5.
| This week's sponsor is Qualcomm. |  | Webinar: The 1000x challenge; More Spectrum - How, how much and from where?
Tuesday, September 18th, 12pm ET / 9am PT In our quest for solutions to the 1000x mobile data challenge, the next stop is to explore options for more spectrum. Join us to understand where you can get more of it, at which bands and what innovative methods are needed to unlock it. Register Today! |
| Sponsor: EXFO FierceLive! Webinars > Implementing Connected Solutions: M2M and the Connected Life - Wednesday, September 19, 11am ET / 8am PT
> The 1000x challenge; More Spectrum - How, how much and from where? - Tuesday, September 18th, 12pm ET / 9am PT
> Carrier Ethernet woes? Here's an economical approach to improving operational efficiency and network visibility - Wednesday, October 10, 11am ET / 8am PT / 3pm GMT
> Telco-OTT: the Good, the Fast and the Nimble - Thursday, September 27, 11am ET / 8am PT
Events > BlackBerry? Jam Americas - September 25-27 - San Jose, California
> Apps World Europe 2012 - 2-3 October 2012
> Mobility Tech Conference - October 3-5 - Austin, TX
> HTML5 Summit, DevCon5 Event - October 3-5 - Austin, TX
> Futurecom 2012 - October 8-11, 2012 - Rio de Janeiro, Brazil
> 4G World 2012 - October 29- November 1 - Chicago, IL
> The Open Mobile Summit and Appcelerate 2012 - November 7-9 - San Francisco, CA
> Content and Communications World (CCW) - November 14-15 - New York, NY
> Mobile Wallet Summit Europe - November 28-29 - London
Marketplace > The New Standard in 4G Telecom Enclosures
> Whitepaper: Online Video Publishing Buying Tips
> Whitepaper: How to Master the Art of Content Marketing
> Whitepaper: Leveraging Website Marketing: Top 10 Website Solution Capabilities
> Whitepaper: Improving Content Publishing Workflow Efficiency for Multi-Device Delivery
> Whitepaper: Case Study: 4G Operator Maximizes Revenue with Flexibile, and Discovery-driven Audit Capabilities
> EBook: Is VoLTE the Next Generation of Voice?
> Whitepaper: Kabel Deutschland Uses Lavastorm Analytics' Flexibility to Optimize Revenue Assurance and Fraud Management Processes
Jobs > Public Safety DAS Engineer - Houston, TX - Connectivity Wireless Solutions
> Project Manager - Washington, D.C. – IT WORKS!
> Project Coordinator Job - Parsippany-Troy Hills, NJ, USA – Yoh
> Project / Construction Coordinator Job - St. Louis, MO, USA – Yoh
> Telecommunications Project Coordinator Job - Overland Park, KS, USA – Yoh
> Network Test Engineer Job - Overland Park, KS, USA – Yoh
> Need a job? Need to hire? Visit FierceWirelessJobs
* Post a classified ad: Click here.
* General ad info: Click here | Today's Top News 1. Isis delays launch to fine-tune customer experience
The Isis mobile wallet and payments network is going to miss its target of launching this summer because it is still fine-tuning the overall customer experience, according to a senior Isis executive. In an interview with FierceMobileContent, Jaymee Johnson, the head of marketing for Isis, said that the platform will not be ready by Sept. 21, the start of fall, and that the company will give more updates about its progress in October. Isis previously said it would launch this summer. Isis, which is being pushed by Verizon Wireless (NYSE:VZ), AT&T Mobility (NYSE:T) and T-Mobile USA, has been steadily building support among merchants, payments providers and credit card companies. Johnson said there are now "hundreds" of merchants in Austin, Texas, and Salt Lake City--its initial launch markets--ready to support the platform. Johnson said there isn't one particular reason for the delay, and that the company is working through a handful of final issues to improve the customer experience. "I would characterize where we are as checking items off the punch list," he said. The Isis executive said the company is making sure everything from buying a phone with Near Field Communications to downloading the Isis app and using the phone in a store is working properly. "It's really more of a commitment from an end-to-end customer experience to make sure all elements of that process are working well," he said. Verizon, AT&T and T-Mobile first announced Isis in late 2010. The Isis digital wallet allows consumers to conduct point-of-sale transactions, redeem coupons and use store merchant loyalty cards via NFC-enabled devices and corresponding point-of-sale reader technologies. Isis has inked partnerships with American Express, Chase, Capital One and Barclaycard. In addition, six device manufacturers--HTC, LG, Motorola Mobility, Research In Motion (NASDAQ:RIMM), Samsung and Sony--have committed to introducing products that support the Isis platform. In March Isis announced agreements with point-of-sale terminal manufacturers VeriFone, Ingenico, ViVOtech and Equinox Payments. Johnson said Isis has made sure that customers' mobile wallets will be much more secure than their existing wallets. He said that since the Isis wallet is PIN-protected, account information cannot be accessed directly from the wallet on the phone. In addition, he said customers can call carriers to have the contents of their mobile wallet remotely wiped if they lose their phone. "We are confident that security will be strong." Much has been made of Apple's (NASDAQ:AAPL) decision not to include NFC in the iPhone 5, with some seeing it as a big blow to the technology. However, Johnson said Isis is still "bullish" on NFC. He said the mobile payments industry has coalesced around the technology as its standard. Johnson declined to comment on when Isis' first two markets will launch or on how many Isis will add after that. "It is certainly our intention to grow on a much broader basis in 2013," he said. Related Articles:
Will Apple ever release an iPhone with NFC support?
Report: Isis to launch service in September
Forecast: NFC, physical goods sales boost m-payments to $1.3 trillion by 2017
Verizon, AT&T, Sprint join Google, PayPal to battle mobile payments fragmentation
Rumor Mill: Isis kicking off mobile payment trials this month
Isis inks POS integration deals with VeriFone, ViVOtech and Ingenico
Google Wallet rival Isis confirms support for Android Read more about: M-Commerce, Isis, AT&T Mobility
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| This week's sponsor is EXFO. | 
| Webinar: Carrier Ethernet woes? Here's an economical approach to improving operational efficiency and network visibility.
Wednesday, October 10, 11am ET / 8am PT / 3pm GMT
This webinar introduces a centralized Ethernet service activation and monitoring solution that enables network operators to deploy cost-effectively, accelerate time to revenue and boost operational efficiency, while optimizing subscriber experience. Register Today! |
2. Facebook shakes up engineering team to accelerate mobile efforts
Facebook (NASDAQ:FB) said it has shaken up its engineering staff as it continues to shift its social networking platform from the desktop to mobile devices. "We've retooled the company to build faster on mobile," Facebook Director of Product Management Peter Deng said Thursday during a media briefing at the company's Menlo Park, Calif. headquarters. According to Deng, Facebook has now integrated mobile engineers into all of its product teams--in the past, the firm maintained separate engineering staffs dedicated expressly to products like mobile, messaging and photo sharing. "Slowly, over time, we are making everyone a mobile engineer," he said. Earlier this week, Facebook Co-founder and CEO Mark Zuckerberg said the company is working on a native application for Google's (NASDAQ:GOOG) Android to match its newly revamped app for Apple's (NASDAQ:AAPL) iOS, admitting the company's previous reliance on HTML5-based mobile experiences was a serious tactical error. Facebook Product Manager Mick Johnson expanded on Zuckerberg's comments, saying that using HTML5 allowed the social network to build a mobile interface capable of running across a variety of devices and operating systems but resulted in a level of performance that "wasn't what our users expected" and "wasn't what we were happy with, either." In the weeks since Facebook introduced its native iOS app, its average App Store user rating has leaped from two stars to four. "Internally, we are psyched," Johnson said. "This is really just the start of the road for us. There are many things we want to do." Facebook's Director of Developer Products Doug Purdy said the company nevertheless remains bullish on HTML5: Its HTML5-based mobile website attracts more than 300 million users a month, enabling the company to connect with consumers on operating systems other than iOS and Android. "HTML5 is great to give us reach because most devices have some kind of Web browser," Purdy said. "We are building native applications for Android and iOS, but we can't build for all the devices that exist." For more:
- read this Nasdaq article
- read this SiliconBeat article Related articles:
Facebook's Zuckerberg says HTML5 app was a mistake
Facebook dumps HTML5 for native code in new iOS app
Facebook: Referrals to App Store, Google Play top 170M per month
Facebook trials mobile ads in iOS, Android apps
Will mobile save Facebook or destroy it?
Facebook vows to improve mobile experience after $157 million loss Read more about: HTML5
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3. Google: Wallet usage doubles since opening to all credit cards
Google (NASDAQ:GOOG) Wallet usage has doubled in the six weeks since the company rolled out a cloud-based version supporting all credit and debit cards from Visa, MasterCard, American Express and Discover. With the move to the cloud, consumers may now save any card to Google Wallet by entering the number into the contactless payment app, online wallet or Google Play storefront. After the card is added, Google partner Bancorp Bank issues a Google Wallet Virtual Card linked to the consumer's account--when the user makes an in-store purchase, Google Wallet processes the merchant payment via the virtual card, then charges the amount of the original purchase to the selected debit or credit card. Earlier this week, Google said it will discontinue its branded prepaid card Oct. 17 because it has outlived its usefulness now that Google Wallet supports all cards. "Consumers have immediately grasped the benefit of being able to use any card when shopping in-store and online," Google Wallet Commerce Business Development Manager Frank Young said. Google has not announced exactly how many consumers are using Google Wallet or any related financial metrics. Young added that migrating Google Wallet to the cloud also has simplified card issuer integration. "Issuers no longer need to connect their systems directly to ours," he explained. "We have completely eliminated the cost and complexity for issuers to offer their customers their cards in a mobile wallet. What was previously an effort that could take many months, cost millions and require complex orchestration among many parties has been reduced to a few simple steps." The Near Field Communications-based Google Wallet first launched in May 2011. The app enables consumers to make purchases by tapping their Android smartphone at more than 200,000 MasterCard PayPass-enabled merchant terminals across the U.S. Google Wallet also includes support for SingleTap, which allows users to redeem coupons and/or earn rewards points, as well as Featured Offers, which spotlights exclusive discounts from select retailers. Barclaycard US said Thursday it will aggressively promote Google Wallet across its L.L.Bean and US Airways co-branded card programs, encouraging consumers to save their cards to the app from their online account. Once signed up, Barclaycard cardholders will see a full-color digital image of their card as a Google Wallet payment option. For more:
- read this Google Commerce blog entry Related articles:
Google ditching Wallet prepaid card support on Oct. 17
Google Wallet expands to the cloud with support for all credit cards
Report: Google in talks with Deutsche Telekom to extend Wallet overseas
Google expands Wallet to support merchant website offers
Report: Google might share Wallet revenues with operators
Google: Wallet expanding to 10 more Sprint devices this year Read more about: Google
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4. Amazon, Apple top rivals on mobile shopping satisfaction
Amazon leads all other retailers on mobile shopping satisfaction, according to a new survey conducted by customer experience analytics firm ForeSee. Amazon scored 84 points out of a possible 100 on ForeSee's first Mobile Satisfaction Index, which measures metrics such as loyalty, recommendations and sales across 20 of the largest mobile retail sites. Avon followed at 83 points, edging past Apple (NASDAQ:AAPL) at 82. The top 20 mobile retailers registered an aggregate satisfaction score of 79 points, with Toys "R" Us bringing up the rear at 76. "Almost half of the measured retailers score 80 or above, which ForeSee considers to be a benchmark for excellence," the firm said. Satisfied customers are 69 percent more likely than dissatisfied shoppers to make a purchase using their mobile device. Seventy-two percent of satisfied consumers are more likely to recommend the retailer, and 58 percent are more likely to visit the mobile website or app again. First-time users of a mobile site or app tend to be less satisfied with their experiences as they attempt to learn new layouts, navigation and functionality, ForeSee adds: First-time visitors score 77, compared to 80 for repeat visitors. Twenty-eight percent of mobile shoppers are looking up product details, with 19 percent seeking price information and 17 percent checking product availability. Usage of retailer mobile sites outweighs usage of retailer apps by a margin of 68 percent to 32 percent. Mobile app users report a satisfaction score of 80 points, however, slightly ahead of mobile website users at 79 points. Netflix led app usage among measured companies at 59 percent, followed by eBay (53 percent), Groupon (52 percent) and Walgreens (48 percent). The ForeSee index is based on 4,500 customer surveys collected in August 2012. Seventy-six percent of consumers surveyed are mobile phone users, and 24 percent are tablet users. For more:
- read this release Related articles:
Mobile shopping traffic surges 38 percent on summer holidays, fueled by iPad
Nielsen: Half of all U.S. smartphone owners use mobile shopping apps
Mobile now 30 percent of Groupon transactions
Forecast: Users will redeem $43B in mobile coupons in 2016 Read more about: Amazon
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5. RIM updates Facebook for BlackBerry with new alerts, icons
Research In Motion (NASDAQ:RIMM) is rolling out an overhauled version of its Facebook for BlackBerry social networking application with new customization features.  | | Facebook for BlackBerry v3.2 reminds users of their Facebook friends' birthdays by issuing a reminder to the homescreen. | The new Facebook for BlackBerry v3.2 enables users to integrate the birthdays of their Facebook friends into the BlackBerry device calendar, complete with birthday reminder alerts delivered to the homescreen. Users may customize the feature to disable birthday alerts or even disconnect their Facebook account from the BlackBerry Calendar app. Facebook for BlackBerry v3.2 also brings more colorful, stylized icons, replacing the generic profile icon with the user's current Facebook profile photo. In addition, users can view information about an event, post a message to the event's wall, view profiles of invited guests and receive related notifications. Facebook touts 543 million mobile monthly active users, up 67 percent over a year ago. Close to 60 percent of its total userbase now accesses the platform via mobile device. "On average, mobile users are around 20 percent more likely to use Facebook on any given day," co-founder and CEO Mark Zuckerberg recently said. Consumer demand for BlackBerry continues to erode, however. The mobile operating system now powers just 9.5 percent of all smartphones across the U.S., down from a high of 43 percent in 2009, according to new data from research firm comScore. RIM will not launch devices running its revamped BlackBerry 10 OS until the first quarter of 2013. For more:
- read this Inside BlackBerry blog entry Related articles:
RIM connects BlackBerry Messenger to Facebook, Twitter
RIM's BlackBerry App World surpasses 3B downloads
RIM delays BlackBerry 10 until Q1 2013
BlackBerry PlayBook OS update improves Android app compatibility
ComScore: BlackBerry slides below 10 percent U.S. smartphone market share Read more about: Facebook, Mobile Social Networking
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Also Noted | This week's sponsor is Limelight Networks. |  | "Improving Content Publishing Workflow Efficiency for Multi-Device Delivery" — Discover how choosing a solution to provide multi-screen delivery of your content can have a major impact on the efficiency of your publishing workflow and bottom line. Download Now.
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SPOTLIGHT ON... USA Today redesigns mobile apps for 30th anniversary USA Today is rolling out a redesigned print edition, website and mobile applications as the news daily celebrates its 30th anniversary. USA Today is revamping both its smartphone and tablet apps, promising live video coverage and interactive weather mapping alongside up-to-the-minute news updates and commentary. The apps remain free, however: Last month, USA Today president and publisher Larry Kramer said the paper is exploring options to begin monetizing its smartphone and tablet content. Parent company Gannett has already shifted about half of its 82 newspapers to paid online sites, corresponding with a 13 percent increase in second quarter digital revenues. Release Quick news from around the Web. @FierceMobiCo: Editor's Corner: Before you develop for the next iPhone, do your copyright due diligence http://bit.ly/P88ZZT Article | Follow@FierceMobiCo > NASCAR launches official iPhone app. Release > Instagram revamps mobile photo pages. Blog Wireless News > Verizon, Sprint won't support simultaneous voice/data in iPhone 5. Article > T-Mobile: Broadcast spectrum isn't enough. Article And finally… Underwear photo leads to mistrial. Article > Implementing Connected Solutions: M2M and the Connected Life - Wednesday, September 19, 11am ET / 8am PT Within the next decade, billions of new Connected Life and M2M devices will be connected to mobile networks, providing consumers and businesses with an expanding array of applications, services and experiences. This webinar will provide a practical, in-depth look at how businesses today are realizing the opportunity presented by M2M and the Connected Life. Register Today! > The 1000x challenge; More Spectrum - How, how much and from where? - Tuesday, September 18th, 12pm ET / 9am PT In our quest for solutions to the 1000x mobile data challenge, the next stop is to explore options for more spectrum. Join us to understand where you can get more of it, at which bands and what innovative methods are needed to unlock it. Register Today! > Carrier Ethernet woes? Here's an economical approach to improving operational efficiency and network visibility - Wednesday, October 10, 11am ET / 8am PT / 3pm GMT This webinar introduces a centralized Ethernet service activation and monitoring solution that enables network operators to deploy cost-effectively, accelerate time to revenue and boost operational efficiency, while optimizing subscriber experience. Register Today! > Telco-OTT: the Good, the Fast and the Nimble - Thursday, September 27, 11am ET / 8am PT Service providers have been in a perennial battle with "over-the-top" internet vendors who leverage bandwidth but often do not play by the same regulatory or financial rules. Does it need to be a battle of us vs. them? Register Today!
| > BlackBerry? Jam Americas - September 25-27 - San Jose, California Mobile developers can benefit from valuable content at this showcase for the upcoming BlackBerry® 10 platform. Get Native, Web & Android development support, discover amazing UI and start building outstanding BlackBerry 10 apps. Register today at www.blackberryjamconference.com/americas. > Apps World Europe 2012 - 2-3 October 2012 Now in its 3rd year, Apps World has grown to be one of the leading global multi-platform events in the mobile industry, and this year's Earl's Court 2 event is set to be the biggest yet. With over 5000 developers, mobile marketers, mobile operators, device manufacturers, platform owners and industry professionals expected for two days of high level insight and discussion. Register now. > Mobility Tech Conference - October 3-5 - Austin, TX Spend three productive days with peers exploring the "BYOD" consumer world and its increasing population of mobile broadband users. Focus on how carriers, service providers, equipment manufacturers, vendors, and others, will meet unprecedented demand for mobile broadband services. Register now. > HTML5 Summit, DevCon5 Event - October 3-5 - Austin, TX The HTML5 Developers Summit provides information and tools you need to exploit the capabilities of this revolutionary technology. Focus on what you need to know, whether it’s UI design, back-end development, building HTML5 business models or security to successfully implement HTML5. Register now. > Futurecom 2012 - October 8-11, 2012 - Rio de Janeiro, Brazil If you're interested in Brazil and Latin America, this is a must go! The largest Telecom event in Latin America: 14000 attendees, 43 countries, 20000sqm exhibition, International Keynotes, 250+ speakers. Most worldwide ICT companies exhibit at Futurecom, as well as all Brazilian Operators. Register now. > 4G World 2012 - October 29- November 1 - Chicago, IL 4G World 2012 focuses on the most challenging issues and obstacles facing mobile broadband operators as they try to manage the cost of unbridled traffic growth and exploit opportunities to capture sufficient revenues and generate a return on their 4G infrastructure investments. FierceMobileContent and FierceWireless Customers Save $300. Enter Priority Code 4GW12FIERCE to get your discount Learn more. > The Open Mobile Summit and Appcelerate 2012 - November 7-9 - San Francisco, CA Meet mobile and Internet world-leaders at The Open Mobile Summit. Identify the next growth markets in mobile Internet, commerce, media, cloud, big data, 4G and beyond. Plus, meet the leaders of the mobile app economy at Appcelerate – November 9th. “The is THE event in mobile right now”. Registration is now open – book now and save $500 (Ends September 21) > Content and Communications World (CCW) - November 14-15 - New York, NY Thousands of attendees and exhibitors alike participate in the ever-changing conversation surrounding content creation, management and distribution/delivery. Join them! Register today with VIP Code CCEY8 to receive your free pass! > Mobile Wallet Summit Europe - November 28-29 - London The Mobile Wallet Summit is the only show that looks at the future of mobile transactions. It brings together every industry you find in your physical wallet, loyalty, identity, ticketing and payments and provides a forum for debate on how they will fit on your mobile.
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| > Public Safety DAS Engineer - Houston, TX - Connectivity Wireless Solutions Connectivity Wireless Solutions delivers best in class consulting, engineering, project management, installation, and staffing services to wireless carrier and enterprise customers. The Public Safety DAS Engineer is tasked with collecting and analyzing RF data typically with tools such as test phones and needs analysis equipment such as ZK Celltest and spectrum analyzers. Learn More! > Project Manager - Washington, D.C. – IT WORKS! IT WORKS! is looking for mid-level, hands on professional with a balanced mix of technology and project management experience to support the development and implementation of a Wi-Fi project within a transportation environment in the Northeast United States. Learn more! > Project Coordinator Job - Parsippany-Troy Hills, NJ, USA – Yoh Yoh has a contract opportunity for a Project Coordinator to join our client located in Parsippany, NJ. The Project Coordinator is needed for a multi-department project. Primary functions include support of Project Manager by maintaining document control and tracking project activities within project timelines. Excellent computer skills are desired...Learn more. > Project / Construction Coordinator Job - St. Louis, MO, USA – Yoh Yoh has a contract opportunity for a Project / Construction Coordinator to join our client Located in St. Louis, MO. This role will work in cooperation with the Project Manager in Coordinating and managing construction schedules, providing Job in progress and QC / QA Reports. One to two years of experience in wireless telecom construction, equipment installation, testing and field operations preferred...Learn more. > Telecommunications Project Coordinator Job - Overland Park, KS, USA – Yoh Yoh has a contract opportunity for a Project Coordinator to join our client in Overland Park, KS. Job Responsibilities include creating and maintaining program/project reports as well as supporting ad-hoc reporting requests of multiple organizations. Must have previous telecommunications experience...Learn more. > Network Test Engineer Job - Overland Park, KS, USA – Yoh Network Implementation Test Engineer (mid shift) will work remotely with field personnel to conduct hardware and software testing and upgrades on customer Wireless Network. The engineer will follow proven methods of procedures to ensure implementation work does not negatively affect our customers. Candidate must be proficient with UNIX and the use of text editors...Learn more. > Need a job? Need to hire? Visit FierceWirelessJobs | |
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