Apple's Strengths are also its Weaknesses - TechZone360

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Featured Articles » Apple's Strengths are also its Weaknesses As the technology world goes into another round of frenzy with the coming of Apple's latest iPhone and rumors of a mini-iPad, people should recognize that the company's strength -- putting out an industry-leading product in a specific category -- is also its weakness. Failure is but one iteration away, with a single mistake leading to loss of market share and thought leadership. And there are a lot of people gunning for Apple's products and services. » Walking through the iPhone 5 HD Voice Headaches Do you have an Apple iPhone 5 headache? Trying to parse through the last 24 hours of hard facts, re-echoed bits and pieces and one bad assumption on my part has given me one. Sponsored By: TMC's CUSTOMER Magazine - Target. Engage. Deliver. Companies must know who to target, how to engage, and how to deliver customer needs efficiently and effectively. CUSTOMER will help the enterprise and contact center keep tabs on the latest strategies in customer experience management and social media. CUSTOMER premieres in September 2012. (TMC's CUSTOMER Magazine is an evolution of Customer Interaction Solutions.) SUBSCRIBE NOW » International Telecommunications Union Suggests New Ties Between Internet Service Providers, Third-Party App Developers Conflict within any business ecosystem is normal, and the Internet ecosystem is no exception. Access providers argue that immense value creation within the ecosystem does not flow in sufficient measure to access providers who have to supply the infrastructure that makes all the other businesses possible. » 9/11, E-911: A Remembrance and Lessons Learned Every year on this day, like most Americans, I flashback to the horrific events of September 11, 2001. It seems like only yesterday that the world changed forever. You likely remember precisely where you were, who you were with and how you felt as the day unfolded. It's hard not to do so. » Mark Zuckerberg Admits Facebook Stock is 'Disappointing' Facebook co-founder and CEO Mark Zuckerberg offered some of his company's strategy on Tuesday - but kept many details a secret. » GoDaddy Says Internal Routing Issue - Not Hackers - Caused Recent Outage The hacking group known as Anonymous, or one of its operatives, duped much of the technology sector into believing it was responsible for an outage at GoDaddy this week. But the company says the outage was due to an internal routing error and had nothing to do with hacking or the infamous global group. » It's a Busy Tablet Season It has been a very busy season for the tablet business. In the summer of 2012, Google launched the Google Nexus 7 device. » The Age of 'Digital Danger' It is commonplace for the media that covers technology to feature the wonders of innovation and highlight all of the "cool" things it enables and the benefits foreseen as a result of mass adoption. The glass is half full view of the digital age has, like it or not, increasingly been interrupted in the past few years by such unpleasant things as cyber attacks (malware, bots, denial of service attacks, etc.), and the need in an increasingly dangerous world to make risk mitigation of mission critical data and processes a top business priority. Featured Resources » Keeping Up With The Customer » Tapping the Potential of Facebook Fan pages » Using the Voice of Each Customer to Predict Their Future Behavior Advertise With Us General advertising Info: Click here    Become a TechZone360 columnist! Become a TechZone360 columnist! Want to contribute your expertise to a growing audience of communications technology professionals? Become a writer, blogger or columnist for the TechZone360 Web site and this newsletter. Contact Erik Linask at elinask@tmcnet.com for details. FOLLOW TECHZONE360   FEATURED MAGAZINES FEATURED EVENTS

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