Service Provider Growth Strategies

In this issue of Pipeline, we discuss some of the emerging opportunities that are being taken advantage of by CSPs around the world, from geographic expansion to new content delivery models. We'll check out still-growing market lines like mobile gaming, connected automobiles and M2M, while also exploring how savvy carriers are doing everything from monitoring air quality to selling fruits and vegetables. We also feature a special commentary from Monica Ricci at CSG International on why the time to capitalize on enterprise business services is now.

And don't forget that the nomination deadline is fast approaching for Pipeline's 2013 Innovation Awards! If you know of a company that deserves to be recognized for being just the sort of firm that is willing to take risks and innovate, help them catch a COMET by visiting our nominations page.

All the best,
Tim Young,
Editor-in-Chief

1. Emerging Market Opportunities
It would be hard not to see that these are some of the most exciting times to be involved in telecommunications. Many analysts feel there is greater change afoot in the current decade than in the previous 100 years, and it's easy to see why: "the Internet of Things" is evolving from concept to reality, high-speed mobile connectivity is becoming
» Read the full article
http://www.pipelinepub.com/emerging_markets/emerging_markets

2. Mining Network Gold
There are several directives that drive operations when you're a communications service provider (CSP): ensure that services work properly and are charged and billed appropriately, deliver an optimal customer experience, and identify and exploit new revenue opportunities. Of course, there are many more
» Read the full article
http://www.pipelinepub.com/emerging_markets/network_intelligence

3. Mobile Veggies
In Japan earlier this year NTT Docomo announced a partnership with local organic-foods retailer Radishbo-ya. At first glance a mobile operator selling organic vegetables seems like an odd move
» Read the full article
http://www.pipelinepub.com/emerging_markets/mobile_commerce

4. Winning with Mobile Gaming
From pinball machines and Super Mario Bros. Nintendo cartridges to PC role-playing games and now wildly popular tablet and smartphone franchises, gaming has come a long way.The digital revolution took it from the physical plane of arcades and living rooms to
» Read the full article
http://www.pipelinepub.com/emerging_markets/mobile_gaming

5. The Case for Enterprise Services
While revenue growth and, more critically, margins have been slowing or have even stalled for traditional voice and text services, business services provide a bright spot for providers, showing the most potential for growth in an otherwise economically
» Read the full article
http://www.pipelinepub.com/emerging_markets/enterprise_services


6. The M2M Frontier
In this day and age books, cars, utilities - even your grandma, if you think about it - are all hooked up to "the Internet of Things." Evidence of the exploding number of devices and uses for machine-to
» Read the full article
http://www.pipelinepub.com/emerging_markets/M2M

7. The Data Center Opportunity
Location confers powerful advantages, and no one understands this better than bricks-and-mortar retail chains. Choosing where to put a new store can be such a big differentiator that many companies, particularly Starbucks and Walgreens, guard their site-selection processes like trade secrets.
» Read the full article
http://www.pipelinepub.com/emerging_markets/442

8. Pole Position: Capitalizing on Connected Cars
Boy, do the future drivers of the world have it easy. Thanks to audible navigation assistance they'll never get lost, while safety warnings and information on local hotels and restaurants will eliminate other anxieties.
» Read the full article
http://www.pipelinepub.com/emerging_markets/connected_car

9. The Death of the Deskphone
Your desk is about to become much bigger - or so it will seem once that clunky, boxlike object called a desk phone is out of your way.

From the introduction of the iPhone and over-the-top (OTT) service
» Read the full article
http://www.pipelinepub.com/emerging_markets/unified_communications

10. Communication IT News
Nominations are still open for Pipeline's 2013 COMET Innovation Awards program, which provides the highest level of objective endorsement for innovation and thought leadership in the communications and entertainment technology (COMET) industry.
» Read the full article
http://www.pipelinepub.com/emerging_markets/ICT_News_April_2013

11. Letter from the Editor
I know. The word "opportunity" is so Tony Robbins. Every setback is an "opportunity." Every bit of extra work. Every bump in the road. The word has all but lost its meaning.
» Read the full article
http://www.pipelinepub.com/emerging_markets/letter_from_the_editor_april_2013

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