| This week's sponsor is Kony. |  | White Paper: Mobilizing the Entire Enterprise "Mobility" as a catch-phrase is popping up on every CTO's radar. But what does it mean to "mobilize" your business? Learn how to optimize IT investments for better business performance and make the most of all that mobility promises. Download Now. | Also Noted: Oracle Spotlight On... T-Mobile launches summer promotion with $0 upfront costs for smartphones Android 4.3 has some hidden features; AT&T launches Digital Life in five more markets and much more... Follow us  News From Across the Wireless Industry: 1. Zynga quits real-money gaming in U.S., reports dismal Q2 2. Gameloft reports 125M mobile users thanks to free-to-play trend 3. Mobile app code of conduct released, but industry remains largely silent | This week's sponsor is Cisco. |  | Cisco® ONE: Framework for the Internet of Everything Prepare service provider networks to harness network value, increase business agility, and achieve greater operational efficiency. Learn more | | Sponsor: Telecom Council of Silicon Valley Events > Monetization Workshop - August 2 - San Francisco, CA - Twilio HQ > Super Wi-Fi & Shared Spectrum Summit 2013 - August 27-29 - Mandalay Bay, Las Vegas > Be Where The Carriers Are: CCA's Convention Sept 15-18 in Las Vegas - The Cosmopolitan - Las Vegas, NV > TIA 2013 - October 8-10 - Washington D.C. Marketplace > Whitepaper: Knowledge Management: 5 Steps to Getting it Right the First Time > Whitepaper: eBook: Smarter Service: The Contact Center of the Future > Whitepaper: Mobile HTML5 For The Enterprise: The Optimum Path to Seamless and Secure Enterprise Mobility > Whitepaper: Intel Software Adrenaline Magazine > Whitepaper: Geocoding Advantage White Paper: Best Practices for Managing Customer and Location-Based Data in Telecommunications > Whitepaper: Customer Engagement White Paper: Using Analytics to Drive Better Communications > Whitepaper: How Mobility Can Transform Your Business > Whitepaper: Cisco ONE: Framework for the Internet of Everything > Whitepaper: The Financial Benefit of Cisco's Elastic Core > Whitepaper: New Research on LTE Usage in Markets Representing 92% of LTE Subscribers > Whitepaper: How HR Is Solving the Puzzle of Leave Management > Whitepaper: Touch Technology Extends Mobile Gaming Jobs > Wireless Store Manager – Florham Park, NJ – Cricket Communications > Sr. Account Executive – San Diego, CA – Cox Communications > Inventory Specialist /Revenue Analyst – Oklahoma City, OK – Cox Communications > Field Auditor I – Rancho Santa Margarita, CA – Cox Communications > SAS Administrator – Atlanta, CA – Cox Communications > Senior Director, Technology Delivery Assurance – Atlanta, CA – Cox Communications > SMB Account Exec (Cox Business) – San Diego, CA – Cox Communications > Commercial Development Executive – Anywhere – WhistleOut > Need a job? Need to hire? Visit FierceWirelessJobs * Post a classified ad: Click here. * General ad info: Click here | Today's Top News 1. T-Mobile expands MetroPCS footprint by 50M POPs, adds $40 rate plan Less than three months after its merger with MetroPCS, T-Mobile US (NYSE:TMUS) said it has expanded the MetroPCS footprint by 50 million POPs. Along with starting service in 15 new metro areas, T-Mobile also said it is expanding its bring-your-own-device service to all MetroPCS customers.  | | Nokia's Lumia 521 is making its way to T-Mobile's MetroPCS brand. | Additionally, MetroPCS launched a new "$40, period," rate plan that offers unlimited voice, texting and 500 MB of LTE data. Once a customer reaches 500 MB, their data speeds are slowed for the rest of their billing cycle. Metro continues to offer $50 and $60 plans with larger high-speed data allotments. T-Mobile said in May it would extend the MetroPCS brand to another 100 million POPs over the next six quarters, and today's announcement represents the half-way point in that effort. MetroPCS' new markets include Baltimore; Birmingham, Ala.; Cleveland, Akron, Sandusky and Toledo, Ohio; Austin, Corpus Christi, Rio Grande Valley and San Antonio, Texas; Fresno, Calif.; Houston; Memphis, Tenn.; New Orleans; San Diego, Calif.; Seattle and Tacoma, Wash.; Tallahassee, Fla.; and Washington, D.C. Tom Keys, executive vice president and COO of T-Mobile's MetroPCS unit, said 13 of the 15 new markets are where Cricket provider Leap Wireless (NASDAQ:LEAP) currently offers service, and that MetroPCS will go aggressively after those customers. Moreover, he said in an interview with FierceWireless that, since MetroPCS is now using T-Mobile's network and spectrum, it will be able to offer service that is seven times faster than legacy MetroPCS service. Keys said it will take about a month for MetroPCS stores and dealers to get established in the new markets, a process that is going on now. By around Sept. 1, he said, MetroPCS will start rolling out advertising in the new markets. In the meantime, MetroPCS will be offering promotions to get customers in the new markets to switch over or bring their own phone. The MetroPCS BYOD program currently supports AT&T Mobility (NYSE:T) and T-Mobile iPhones, and the iPhone 5s from Verizon Wireless (NYSE:VZ) and Sprint (NYSE:S). It also supports GSM-based Android phones and Windows Phone devices, but not BlackBerry (NASDAQ:BBRY) phones, tablets or mobile hotspots. MetroPCS also announced that it will start selling the Nokia (NYSE:NOK) Lumia 521, an entry-level device that is Metro's first Microsoft (NASDAQ:MSFT) Windows Phone 8 device, for $99. The Lumia 521 has been a hit at T-Mobile thus far. MetroPCS will also launch LG Electronics' Optimus F3, an LTE Android phone with a 1.2GHz dual-core processor, for $149. MetroPCS continues to expect that by 2015 its entire base will be off of Metro's legacy CDMA network and on T-Mobile's LTE network. T-Mobile's LTE network now covers 157 million POPs in 116 markets, and the company expects to cover 200 million POPs with LTE by year-end. Keys said 48 percent of MetroPCS customers currently use LTE devices that can take advantage of T-Mobile's LTE network, which runs on 1700 MHz AWS spectrum. "We should be out of selling CDMA devices at the latest by the end of this year," Keys said. "So we don't think the migration is going to be terribly hard. By 2015, we want to have CDMA technology pulled out of the network." T-Mobile is now juggling three brands: The main T-Mobile brand, the Metro brand and the GoSmart Mobile brand, another prepaid offering T-Mobile launched shortly before it completed its acquisition of MetroPCS. Keys said he is "as pleased as punch" with how T-Mobile is managing the brands, and that the brands all go after different segments of the market. The MetroPCS brand, he said, remains focused on prepaid customers in the "dense, urban core," and not more upscale postpaid subscribers. Keys also said he is not worried by AT&T's plans to acquire Leap and keep the Cricket brand, noting that over the last several years, before the merger with T-Mobile, MetroPCS had outpaced Cricket in terms of subscriber growth. He said MetroPCS would continue expanding its market footprint at a steady pace. "Regardless of AT&T and Cricket, we were going to go do this," he said. "This just gives us a really glowing target to go after, because there's a reason there's been a decline in that [Cricket] customer base." For more: - see this MetroPCS release - see this separate MetroPCS release Related Articles: Fate of Aio uncertain in wake of AT&T's acquisition of Leap AT&T snaps up Leap Wireless for $1.2B T-Mobile brings GSM-based Android, iPhone BYOD service to MetroPCS T-Mobile to expand MetroPCS footprint by 100M POPs T-Mobile reiterates support for GoSmart Mobile, despite MetroPCS merger Read more about: GSM, prepaid, BYOD back to top | | This week's sponsor is Telecom Council of Silicon Valley. | |  | 2. Samsung posts surging Q2 profit thanks to smartphones Samsung Electronics reported that its net profit soared 50 percent year-over-year in the second quarter, thanks in large part to its booming smartphone business. However, the company showed signs of slowing growth in its mobile unit and warned that competition in the third quarter could hamper its business. Overall, Samsung said its net profit jumped to a record of approximately $6.97 billion in the second quarter, up from $4.56 billion in the year-ago period and higher than the previous record of $6.41 billion in the first quarter. Total sales jumped 21 percent from a year ago to around $51.6 billion, in line with the company's guidance. Sales in the company's mobile business jumped to $31 billion, up from $20.1 billion in the year-ago quarter and $28.51 billion in the year-ago period. The unit remains responsible for about two-thirds of company's earnings, according to Bloomberg, but there are signs that growth may be slipping. Operating profit at the unit jumped 52 percent-year-over-year but fell 3.5 percent from the first quarter. "The mobile business, the company's biggest bread earner, has already peaked out in the first quarter," Lee Jae Yun, an analyst at Kiwoom Securities in Seoul, told Bloomberg. "That is increasing uncertainty over the company's overall profit growth next year." Samsung does not report how many handsets or smartphones it ships in each quarter. However, research firms have been estimating unit shipments for the past several years. IDC said that Samsung shipped 113.4 million total handsets (smartphones and features phones), up from 87.5 million in the year-ago quarter. Strategy Analytics pegged the total slightly lower, at 107 million, up from 93 million in the year-ago period. Samsung's growth in the quarter was likely fueled by its flagship Galaxy S4 smartphone, which went on sale globally and which the company has spent billions to market. IDC said Samsung shipped 72.4 million smartphones in the quarter for 30.4 percent of the market, while Strategy Analytics estimated Samsung shipped 76 million smartphones for a market share of 33.1 percent. Unlike rival Apple (NASDAQ:AAPL), which largely sells one new iPhone model and discounts the price of two older remodels, Samsung benefits from selling multiple variants of its Galaxy smartphones at a wider range of price points, which increases volumes. (Apple sold 31.2 million iPhones in the last quarter.) Samsung said its smartphone sales grew and were led by "solid S4 shipments," but that it suffered the marginal profit decline "due to increased costs of new product launches, R&D and retail channel investments, etc." Samsung said it expects the move toward LTE to benefit its smartphone sales in developed markets, while mass market smartphones and growth in China are expected to help it in emerging markets. The company is also banking on increased demand for tablets. However, Samsung said it could see a slowdown in its mobile business in the months ahead. "The smartphone market will likely continue to grow in the third quarter but there's a chance that the pace of growth may slow as competition intensifies with new model releases," Kim Hyun-joon, vice president of the mobile business, said during an earnings conference call Friday, according to the Wall Street Journal. For more: - see this Samsung release - see this Samsung presentation (PDF) - see this WSJ article (sub. req.) - see this Bloomberg article - see this CNET article - see this IDC release - see this Strategy Analytics release - see this separate Strategy Analytics release Special Report: Wireless in the second quarter of 2013 Related Articles: Samsung touts LTE Advanced version of Galaxy S4 as analysts cut sales estimates Samsung: We'll hit 10M Galaxy S4 sales in less than a month Samsung dominates in Q1 smartphone shipments, but warns of coming slowdown Samsung posts 53% jump in expected Q1 profit ahead of Galaxy S4 launch Samsung to open 1,400 mini-stores within Best Buys, challenging Apple Read more about: Smartphones, quarterly earnings back to top | 3. Huawei, Lenovo and ZTE give chase to Apple and Samsung in Q2 smartphone race Although Samsung Electronics and Apple (NASDAQ:AAPL) continued to lead the smartphone market in the second quarter, according to research firms, their dominance is coming under stronger pressure from smaller rivals, especially Chinese firms Huawei, Lenovo and ZTE. According to both IDC and Strategy Analytics, Samsung and Apple took the No. 1 and 2 spots in the global smartphone market in the quarter, but Apple's smartphone market share fell to its lowest level for three years, according to Strategy Analytics. Both firms reported that Apple's smartphone market share fell in the quarter, with IDC pegging it at 13.1 percent and Strategy Analytics saying it was 13.6 percent. "Apple grew just 20 percent annually during Q2 2013, which is less than half the overall smartphone industry average of 47 percent," Strategy Analytics analyst Neil Mawston said in a statement. "Apple's global smartphone market share of 14 percent is at its lowest level since the second quarter of 2010. The current iPhone portfolio is under-performing and Apple is at risk of being trapped in a pincer movement between rival 3-inch Android models at the low-end and 5-inch Android models at the high-end." The verdict on Samsung was more difficult to discern, as IDC said Samsung's smartphone market share dipped year-over-year to 30.4 percent from 32.2 percent, while Strategy Analytics said Samsung's global smartphone market share actually grew to 33.1 percent from 31.1 percent. Samsung benefited from strong sales of its flagship Galaxy S4 smartphone but also form price discounts on its older S III model, IDC noted. While the top two smartphone vendors remained the same from the first quarter, smaller firms were gaining in market share. According to IDC, LG Electronics, Lenovo and ZTE rounded out the top five smartphone vendors in the period. LG, which shipped a record 12.1 million smartphones in the quarter, saw its share grow year-over-year from 3.7 percent to 5.1 percent, while Lenovo grew from 3.1 percent to 4.7 percent and ZTE from 4.1 percent to 4.2 percent, IDC said. "The growth in the mobile phone market was partly driven by vendors from outside the Top 5 who experienced torrid shipment growth that outpaced the overall market," IDC noted. "Several vendors, including Alcatel and Huawei, had high double- and triple-digit growth rates in the second quarter for their Android-based offerings shipped to high-growth countries such as China and India. In 2Q13, these vendors from outside the Top 5 accounted for 44.8% of the overall shipment volume, up from 42.2% in the same quarter one year ago." Strategy Analytics said LG, ZTE and Huawei rounded out its top five smartphone vendor ranks for the quarter, with each growing share in the period. The research firm called out LG's performance in particular. "LG was a star performer as global shipments doubled year-over-year to 12.1 million units in Q2 2013," Strategy Analytics analyst Linda Sui said in a statement. "LG captured 5 percent share and maintained its position as the world's third largest smartphone vendor for the second straight quarter. The popular Optimus and Nexus models have been the main drivers of LG's success. If LG can expand its retail presence and marketing in major countries such as the U.S. or China, LG could quietly start to challenge Apple for second position." However, that may difficult to do in the coming quarter, as Apple is likely to introduce at least one new iPhone model in the fall. In the overall global handset market, IDC said that vendors shipped a total of 432.1 million mobile phones in the second quarter, compared to 407.7 million units in the year-ago period and. 428.8 million units shipped in the first quarter of 2013. Strategy Analytics reported lower numbers, and said global mobile phone shipments reached 386 million units in the second quarter, rising 4 percent from 371.5 million in the year-ago quarter. The firm said this was the mobile phone industry's fastest growth rate since the second quarter of 2012. Strategy Analytics' numbers do not include grey market phone shipments, which account for the lower total than that of IDC. For more: - see this IDC release - see this Strategy Analytics release - see this separate Strategy Analytics release - see this Bloomberg article - see this WSJ article (sub. req.) - see this The Next Web article - see this AllThingsD article Related Articles: Samsung posts surging Q2 profit thanks to smartphones, but mobile momentum slowing LG's smartphone biz gains traction in Q2, with record 12.1M shipments Apple's profit dips, but 31.2M iPhone sales beat expectations Nokia's 7.4M Lumia shipments in Q2 miss estimates, Elop cuts more jobs Report: Smartphones outship feature phones for the first time in Q1 Read more about: LG, Huawei back to top | 4. TracFone bleeds 192K subs in Q2 as América Móvil shuts off inactive accounts América Móvil's U.S. MVNO, TracFone Wireless, lost 192,000 subscribers in the second quarter as part of a company-wide effort within the parent firm to shut off the service of inactive users. TracFone's total subscriber base fell to 23.04 million, down from 23.23 million at the end of the first quarter. The total subscriber base is still up 8 percent from a year ago at the end of the second quarter. The company said the disconnects were due to "changes of the commercial conditions of certain plans." According to Bloomberg, América Móvil adopted stricter rules for how long a phone line can go unused and still count as a subscriber. The change resulted in the company losing 15 percent, or 1.9 million, of its subscribers in Peru, 307,000 customers in Ecuador and 100,000 in Chile. In May, TracFone acquired Start Wireless' Page Plus Cellular, an MVNO that counts around 1.4 million customers in the United States. Page Plus was primarily an MVNO of Verizon Wireless (NYSE:VZ). The action was TracFone's second major acquisition after its purchase of T-Mobile US (NYSE:TMUS) MVNO Simple Mobile and its 1 million customers in the spring of 2012. As with Simple Mobile, América Móvil did not disclose the terms of its purchase of Page Plus. The Mexican company said it expects the transaction to close in the second quarter, pending regulatory approvals. However, the company did not mention the acquisition in its second-quarter earnings report. América Móvil is owned by Mexican billionaire Carlos Slim. In other second-quarter metrics for TracFone, América Móvil said revenues rose 37.3 percent year-over-year to $1.5 billion, as service revenue grew 35.6 percent thanks in large part to data revenues that increased 66.2 percent. Data revenue now represents 42 percent of TracFone's service revenues, which the company said have been growing steadily over the last four quarters. Average revenue per user rose 19.2 year-over-year to $19 from $16. and traffic per subscriber jumped 29.1 percent to 532 minutes per month. Churn held steady at 4.1 percent. TracFone posted EBITDA of $156 million, which was up 11.5 percent year-over-year and was equivalent to 10.4 percent of revenues. TracFone, by far the largest U.S. MVNO, uses Verizon, AT&T Mobility (NYSE:T), Sprint (NYSE:S) and T-Mobile's networks. Part of the growth in data volume may be due to TracFone's embrace of Apple's (NASDAQ:AAPL) iPhone. In January, TracFone's prepaid Straight Talk brand starting selling Apple's iPhone, including the LTE-capable iPhone 5, coupled with unlimited talking, texting and data starting at $45 per month--significantly cheaper than what other carriers charge. Although neither company has confirmed the relationship, Verizon likely provides service to Straight Talk's iPhones. Straight Talk also supports existing GSM iPhones that users port to the service. The 16 GB iPhone 5 for Straight Talk sells for the full price of $650, while the 16 GB iPhone 4S goes for $550 and the 8 GB iPhone 4 goes for $450. For more: - see this release (PDF) - see this Bloomberg article - see this Reuters article Special Report: Wireless in the second quarter of 2013 Related Articles: AT&T sells part of its stake in TracFone owner América Móvil for $564M Walmart exec: TracFone's Straight Talk is 'one of the best-kept secrets' in wireless TracFone acquires Verizon MVNO Page Plus Cellular and its 1.4M customers TracFone's Q1: 839K net adds, rising revenues and increasing ARPU TracFone's Telcel America to leverage América Móvil ties with cheap calling to Mexico Read more about: Straight Talk iPhone back to top | 5. U.S. smartphone users spend around 300 MB per month on Facebook, report shows According to new data from Mobidia, U.S. smartphone users chew through around 300 MB per month accessing Facebook's (NASDAQ:FB) mobile offerings. And that figure is split relatively evenly between cellular and Wi-Fi access to the social networking service. Mobidia shows that U.S. smartphone users on LTE connections consumed slightly more data than their 3G counterparts. Further, the firm's numbers indicate U.S. users consume more data accessing Facebook than those in the United Kingdom, South Korea and Canada. Mobidia obtained its findings via its mobile app. Millions of mobile users across the globe use Mobidia's "My Data Manager" app on iOS and Android to manage their cellular data consumption. A portion of those users anonymously send reports on their data consumption and application usage to Mobidia, which the company said gives it a view into on- and off-network data consumption in over 600 different cellular networks around the world. The company's findings, from April, are noteworthy considering Facebook was the nation's most popular smartphone application, according to January findings from research firm comScore. ComScore reported that Facebook's iOS and Android mobile apps were accessed by 85.6 million unique visitors in December, ahead of Google Maps, Google Play and Google Search. Further, Mobidia's figures show that Facebook likely continues to consume a significant chunk of all mobile traffic. For example, Cisco reported that the average North American mobile user used an average of 752 MB per month total at the end of 2012. And recent data from NPD Connected Intelligence showed that iOS and Android smartphone users consume around 1 GB of cellular data per month. To be clear, tracking such figures is a difficult task, and the numbers are always moving as more and more Americans purchase smartphones, and as their connection speeds continue to increase as wireless carriers deploy faster networks. Indeed, Cisco predicts that by 2017 the average North American mobile user will consume fully 6 GB of data per month. Related Articles: Cisco: Average N. American mobile user to consume 6 GB/month in 2017 Average Android, iOS smartphone data use across Tier 1 wireless carriers, through January Google Hangouts continues to trail rivals in usage, according to report Read more about: Facebook back to top | Also Noted | This week's sponsor is Oracle. |  | Whitepaper: Customer Experience for Service This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience and the Oracle approach for empowering new service experiences. Download today! | SPOTLIGHT ON... T-Mobile launches summer promotion with $0 upfront costs for smartphones T-Mobile US (NYSE:TMUS) launched a new promotion for the summer in which it is dropping the upfront price on its entire lineup of devices in stores nationwide to zero dollars down. That doesn't mean that customers get free devices--they still must pay monthly device payment costs as part of the carrier's Simple Choice plans (and must eventually pay off the full cost of the device). However, the promotion, which starts Saturday and is expected to run for at least a few weeks, will make it easier for customers to walk out of T-Mobile's stores with brand-new devices for no money down. Under the normal scheme, customers can make a down payment on T-Mobile devices and spreads out the rest of the cost of the device in monthly payments which are added on top of a customer's service bill; the new promotion just removes the need for a down payment and spreads out the payments over 24 months. T-Mobile CMO Mike Sievert told FierceWireless that the promotion is a "direct response" to AT&T Mobility's (NYSE:T) "Next" device upgrade program, which he once again slammed as a program that makes customers pay for the cost of their device twice. A key distinction between Verizon Wireless' (NYSE:VZ) and AT&T's upgrade programs and T-Mobile's Jump plan is that Verizon and AT&T are not taking the cost of a device subsidy out of their rate plans; their rate plans remain the same under the upgrade programs, but customers who want to upgrade sooner are asked to pay the cost of the device as well. Although T-Mobile's Jump program has a $10 monthly fee, T-Mobile, through its Simple Choice plans, has effectively decoupled the cost of its service (which is cheaper than service from AT&T and Verizon) from the cost of devices. Jump lets customers upgrade their phone twice every year after the initial six-month enrollment period has expired. Sievert said the promotion would make Jump even better because customers can now switch phones after six months having paid less in equipment fees than under the normal scheme. Sievert also said the promotion is about sustaining the momentum T-Mobile has seen from its Simple Choice plans. Release Quick news from around the Web. @FierceWireless: RT@allthingsd: Apple spent $16 billion on AAPL last quarter -by @JohnPaczkowski Article | Follow@FierceWireless > Verizon says the president should decide whether to veto the ITC's decision to ban devices that infringe on the Samsung patent. Article. > Android 4.3 has some hidden features such as "App Ops" that lets users control the permissions that apps can access. Article. > AT&T is launching its DigitalLife home security system in San Diego and five other markets. Release. > Apple's share buyback program is bigger than expected. Article. > Google has reportedly shown off another home entertainment device similar to a set-top box that is powered by Android. Article. (sub. req.) > Softbank President Masayoshi Son asked a Japanese council to reconsider a recommendation that KDDI be awarded new wireless spectrum. Article. Mobile Content News > Zynga said it won't pursue a license for real-money gaming in the United States, and will instead refocus on its existing free-to-play social gaming business. Article. > Visa announced that 90 U.S. banks, including Bank of America, PNC Bank, BBVA Compass and others, now support its V.me digital wallet service. Article. > Gameloft reported sales in the second quarter grew 10 percent year-over-year to $73 million, and that 125 million people across the world played one of the company's games during the past month. Article. And finally… Cowboys Stadium is being renamed AT&T Stadium. Article > Monetization Workshop - August 2 - San Francisco, CA - Twilio HQ Build revenue and better monetize your apps. Join CBS Interactive, CapCom, PlayFirst, Dolby, Twilio, and other industry leaders for a monetization workshop and open bar reception. Register now, learn how to make your app profitable. > Super Wi-Fi & Shared Spectrum Summit 2013 - August 27-29 - Mandalay Bay, Las Vegas This pioneering event focuses on the use of white spaces and other spectrum alternatives. Attendees will learn how these technologies can enable them to maximize broadband capability and drive new mobile revenue opportunities. For more information or to register, please visit www.superwifisummit.com. > Be Where The Carriers Are: CCA's Convention Sept 15-18 in Las Vegas - The Cosmopolitan - Las Vegas, NV Join us at The Cosmopolitan Las Vegas for unprecedented access to executives across the mobile ecosystem. From interactive educational sessions, to a vibrant exhibit floor and ample opportunities for networking, the Competitive Carriers Annual Convention is “where the carriers are.” Register today. > TIA 2013 - October 8-10 - Washington D.C. TIA 2013 will address disruptive technologies and changing business models as companies position themselves for success with wireless, the transition to all-IP networks, Cloud, M2M, smart buildings, and more. The conference will offer ideas for thriving in the changing ICT environment. www.tia2013.org. Registration opens June 2013. | > Whitepaper: Knowledge Management: 5 Steps to Getting it Right the First Time This eBook sets out 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative. Download today! > Whitepaper: eBook: Smarter Service: The Contact Center of the Future This eBook explores the challenges facing traditional contact centers and the benefits of deploying the contact center of the future. You'll find links to further resources on the final page. Download today. > Whitepaper: Mobile HTML5 For The Enterprise: The Optimum Path to Seamless and Secure Enterprise Mobility The key factors when choosing HTML5 as the development platform for mobile. Download Now. > Whitepaper: Intel Software Adrenaline Magazine Get the latest in touch and sensory technologies. This edition explores the frontiers of touch computing, mobile lifestyles and more. Download today. > Whitepaper: Geocoding Advantage White Paper: Best Practices for Managing Customer and Location-Based Data in Telecommunications Learn the many benefits of high-quality geocoding and how today's market leaders are employing best practices to engage customers, reduce costs, streamline processes and more effectively management risks. Download this white paper today. > Whitepaper: Customer Engagement White Paper: Using Analytics to Drive Better Communications Learn the many benefits of linking customer preferences and behavior with business solutions and document requirements to deliver messaging that fits. Gain concrete examples of the operational, financial and customer benefits of analytics in action. Download this whitepaper today. > Whitepaper: How Mobility Can Transform Your Business Mobility is more than just smartphones and tablets. IT professionals need to get their arms around on four key elements of the mobile ecosystem as the rise of mobile devices in the enterprise offer untapped opportunities for businesses...Download today! > Whitepaper: Cisco ONE: Framework for the Internet of Everything Prepare service provider networks to harness network value, increase business agility, and achieve greater operational efficiency. Learn More > Whitepaper: The Financial Benefit of Cisco's Elastic Core This whitepaper describes the financial benefits of an intelligent, converged, and programmable network. Read Now > Whitepaper: New Research on LTE Usage in Markets Representing 92% of LTE Subscribers Mobidia and Informa share their latest analysis of mobile data usage on LTE networks. This paper represents analysis of hundreds of thousands of LTE subscribers in six of the leading LTE markets. Are LTE subscribers using less Wi-Fi? More data? More apps? Download this paper to answer these questions and to understand more about how mobile subscribers are using LTE networks. > Whitepaper: How HR Is Solving the Puzzle of Leave Management Over half of HR professionals are unsure how much employee absence costs their organization. This unsettling statistic was revealed in the Optis survey conducted in June at the SHRM 2012 Annual Conference & Exposition in Atlanta. Find out more and download today! > Whitepaper: Touch Technology Extends Mobile Gaming Get the latest in touch and sensory technologies. This edition explores the frontiers of touch computing, mobile lifestyles and more. Learn more today. | > Wireless Store Manager – Florham Park, NJ – Cricket Communications Cricket Communications offers nationwide wireless voice and mobile data services over high-quality, all-digital wireless networks. Every day, our Store Managers at Cricket run all aspects of the Cricket retail business including, but not limited to, financial management, business operations... Learn More > Sr. Account Executive – San Diego, CA – Cox Communications The Sr. Account Executive - Enterprise is responsible for meeting or exceeding sales goals for large accounts. The position is responsible for initial contact with customers, follow-up, proposal preparation, making customer presentations and seeing the sale through to the signing of a contract...Learn More > Inventory Specialist /Revenue Analyst – Oklahoma City, OK – Cox Communications The Inventory Specialist is responsible for providing accurate and detailed reports regarding inventory sell-out levels with recommendations and guidance to assist sales leadership in yield management through the development of optimized rates...Learn More > Field Auditor I – Rancho Santa Margarita, CA – Cox Communications The Field Auditor will maintain the security of the cable system by designing and implementing an effective and efficient audit program, asset and loss prevention programs; investigate internal and external security problems; implement internal and field security programs with other departments... Learn More > SAS Administrator – Atlanta, CA – Cox Communications SAS Administrator is responsible for providing senior level expertise on overall technology, infrastructure and administration as it relates to the SAS Grid enabled architecture, installed on RHEL/JBOSS server platform. Manages, configures and supports SAS...Learn More > Senior Director, Technology Delivery Assurance – Atlanta, CA – Cox Communications This position is accountable for driving Standard Processes, Governance, and Continuous Process Improvements across the Technology organization to improve the consistency and repeatability of our delivery processes. This role supports all technology organizations and closely partners with our enterprise portfolio management team...Learn More > SMB Account Exec (Cox Business) – San Diego, CA – Cox Communications The SMB Account Executive promotes, sells, and retains commercial business solutions for voice, data and video to SMB level customers. Sell bundled telephony, data and video products to existing/new commercial business customers based on assigned revenue targets...Learn More > Commercial Development Executive – Anywhere – WhistleOut This is an easy, 'open and shut' opportunity for an experienced and well-connected telco executive who is looking for a fresh opportunity in digital marketing with a unique, innovative and fast growing online comparison engine. This position is tasked with enhancing the depth of relationships with carriers and resellers in the US and Canada... Learn More > Need a job? Need to hire? Visit FierceWirelessJobs | |
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