The Small Business Technology Report | | Smallbiztechnology.com exists to educate YOU, the small business owner, entrepreneur and/or business professional, on how to leverage technology as a TOOL to grow your business! Covering content and events for the small business community - we're here for YOU! | | | Simple Customer Service Lessons From A Chinese Restaurant Last Friday night I ordered some food from a local Chinese restaurant and guess what?! They got the order wrong! What was surprising (and refreshing) was how they handled their mistake. So many retailers that I run into don't seem to care about doing right by their customers - but this one did. What they did is a great customer service lesson for us all. Check out the video below and you'll know exactly what I mean. If you are running any type of business, you have customers.So take note...it's a simple lesson! | Ramon Ray, Editor & Technology Evangelist, Smallbiztechnolgy.com | | Every day on Smallbiztechnology.com you'll find content that provides insight and education on how technology (and more) can help you grow your business.We also publish this email newsletter weekly, post on Twitter and Facebook throughout the day and do many events...all To KEEP YOU EDUCATED! So Follow along so you don't miss a beat! | Check out these top articles on Smallbiztechnology.com | | How Trek Built Bikes More Productively Using A Better Collaboration Tool and Planning Trek is a big company with offices around the world. But they had a problem that many small businesses like us face. They have a variety of projects with a variety of people working on the project and their project managers were constantly scrambling to get information on various aspects of the project. - READ MORE | | | Should You Lease Your Website? And Other Silly Ideas Businesses Should Run From I recently got a press release from a company with a “new service”. They’ll let you lease a web site and domain for $99 a month. While this might sound neat – run from it! - READ MORE | | | Don't Get Caught In The Dark. How To Help Your Small Business Survive A Power Outage Once the initial shock following a disaster wears off and immediate safety concerns give way to thoughts of returning to day-to-day normalcy, owners of small and mid-sized businesses may be in for quite a shock. If you haven’t prepared properly for a disaster or an extended power outage, it won’t be long before you realize that your livelihood depends on access to electricity and Internet connectivity. - READ MORE | Stay In The Loop: Upcoming Events and More! | | August 27th (9am to 11am ET) in NYC - ' So You Have A Website...Now What?'. Join me and Jeremy Schwartz of Squarespace to learn 10 upgrades your website should have to make more money for your business. Use code SBTRFAN for a complimentary ticket to this event! - Register here. August 28th (11:30 to 1 pm ET) in NYC: 'How To Get Free Publicity For Your Business Through Media Coverage'. Every business needs CUSTOMERS. You can use word of mouth, pay for advertising or just sit in your rocking chair and wait for customers to stop by - digitally or right in your physical front door by using the Media to get you publicity. Register here. _______________________________________________ | | | The Facebook Guide to Small Business Marketing If you have not yet bought 20 (or one) copy of my Amazon.com best seller, "Facebook Guide to Small Business Marketing" it's NOT TOO late! This is one book that will help you use FACEBOOK better but also includes principle for online and social media marketing overall. Buy it here from Amazon.com | | | Ask Ramon to Educate and Liven Up Audiences at Your Next Event! Ramon is a national speaker who will educate, uplift, enlighten, inform and excite your audience. Want him to speak at your next event? Want him to encourage your professionals? Just email us here. | | If you no longer wish to receive our emails, click the link below: Unsubscribe 325 Smt. Road Elizabeth, New Jersey 07208 United States (917) 685-3920 | |
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