Benchmarking Your "Customer Relationship Maturity Level"

Speaker: Eric Holtzclaw Chief Strategist PossibleNOW Moderator: Patricia Odell Senior Editor Chief Marketer Network Benchmarking Your “Customer Relationship Maturity Level” April 16, 2014 | 2:00 p.m. ET Successful relationships are based on active listening. As customers have more access to new channels to learn about products and services, their expectations of how companies listen and respond are changing.  How mature is your company’s ability to understand and engage with customers?  Learn where your company falls on the relationship maturity spectrum and hear practical steps to improve customer engagement.  In this webinar, discover: What technologies are available to help marketers be better listeners Where you fall on the relationship maturity spectrum What preference management is and how it helps fill the gaps Practical steps to improve customer engagement You received this email because you have an existing business relationship with Chief Marketer, a division of Access Intelligence. Periodically, we will inform you of special shows, products and other offers that we believe you will find helpful in your business or career. To STOP receiving promotional e-mails from Chief Marketer, please click here. Chief Marketer | Access Intelligence | 10 Norden Place | Norwalk, CT 06855 | Privacy Statement