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2014/05/16

| 05.16.14 | Verizon blankets NYC with fiber; Zayo buys Geo

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FierceTelecom

May 16, 2014

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This week's sponsors:
IneoQuest
Ciena
Neustar and Spirent
TE Connectivity

Today's Top Stories:
1. Verizon on track to blanket New York City with fiber-optic infrastructure
2. Zayo solidifies U.K. presence with Geo dark-fiber buy
3. ABI: Global fiber broadband adoption keeps Huawei, ZTE at the top
4. ITU: Africa set to double Internet connections by year's end
5. Convergys taps Voci for cloud-based speech-transcription services

Spotlight:
Cogent creates holding company

Also Noted:
Can SDN-based data centers live up to the hype?; NTT will deploy Genesys' customer experience platform in its Arcstar contact center Much more...

[Sponsored Content]
Executive Insights:
- The Zero Sum Game: A Battle for Subscribers
- Read More Executive Insights

News From The Fierce Network:
1. Verizon targets business users with new 100 GB shared data plans
2. AT&T to buy up to 40 MHz of spectrum in incentive auction, but Verizon remains aloof
3. Google, others applaud FCC's plan for 600 MHz unlicensed spectrum

Get in on the discussion. Follow FierceTelecom on Twitter!

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This week's sponsor is IneoQuest.

Webinar: Video Analytics Strategies for Monetizing the Video Experience
Thursday, May 15th, 11am ET / 8am PT

As consumers have more ways to watch video than ever before, video providers are looking at new business strategies for monetizing their video services, to reduce churn, increase subscriber base, reduce capital and operational expenditure and optimize investments. This webinar will provide an overview of how providers can monetize their video services through video analytics strategies. Register Today!


Sponsor: Neustar and Spirent

Webinars

> Making the Move to Gigabit Services - What You Need to Know for a Successful Transition - PRESENTED BY: ADTRAN
> How to build a profitable metro-regional network - Thursday, May 29th, 11amET / 8am PT
> Inside NFV?Why is virtualization important? - Thursday, June 5, 2014 2 PM ET/ 11 AM PT
> Driving revenue from multiscreen opportunities - Wednesday, June 11, 2014, 2pmET / 11amPT
> Developing for the Internet of Things: Challenges and Opportunities - Wednesday, June 18th, 2pm ET / 11am PT

Events

> The TIA Network of the Future Conference - June 3-5 - Dallas, TX - Sponsored by: Telecommunications Industry Association
> GSMA Mobile Asia Expo 2014 - June 11-13 - Shanghai, China
> 2014 FTTH Conference & Expo - June 23-25, Fort Lauderdale, Florida
> Super Mobility Week - September 9 ? 11, 2014 - Las Vegas, NV

Marketplace

> Whitepaper: Running Out of Bandwidth? Take a Fresh Look at 100G
> Whitepaper: Cisco Collaboration Architecture: Enhance Employee Effectiveness for Greater Business Impact
> Whitepaper: Successfully Deploying Communications And Collaboration Solutions To Meet The Needs Of Your Medium-Size Business
> Whitepaper: The Era of Application Centric Networking
> Whitepaper: Next-generation OSS is critical to delivering service agility in new virtualized networks
> eBook: VoLTE and the Future of Mobile Voice
> Whitepaper: 802.11ac in the Enterprise: Technologies and Strategies
> Whitepaper: Enhanced Mobility
> Whitepaper: HP Mobility Management
> eBook: Executive Summary | Thoughts on the Small Cell Evolution Part 2: Distributed Antenna Systems
> eBook: eBrief | MSOs See New Era for VoIP
> Whitepaper: Moving to the Suburbs: New Network Services For Data Centers

Jobs

> Staff Manager, Product Planning - San Diego, CA (US)
> Director, Wireless Engineering - URGENT!! - San Jose, CA
> Sr. Network Engineer Telephony - Jonesboro
> Infrastructure Project Manager - Herndon, VA (US)
> Naval Combat Systems Analyst - Moorestown, NJ (US)
> Proposal Writing Intern - Fairfax, VA (US)
> Supervisor, Workforce Management - Phoenix, AZ (US)
> Quality Professional Staff Intermediate - Arlington, VA (US)
> Senior IP Network Engineer - Madison, WI
> TS Cleared Associate Software Engineer - Chantilly, VA (US)

This week's sponsor is Ciena.

Webinar: How to build a profitable metro-regional network
Thursday, May 29th, 11:00am ET / 8:00am PT

In this webinar we'll look at how service providers can craft retail business service offerings and revenue opportunities for specific verticals like education and health care. And we’ll talk about the demand for Ethernet and optical services. Register Today!

Today's Top Stories

1. Verizon on track to blanket New York City with fiber-optic infrastructure

By Debra Baker Comment | Forward | Twitter | Facebook | LinkedIn

Picture some 17,000 miles of fiber-optic cabling--equaling six trips between New York City and Los Angeles--and you'll have some idea of how much infrastructure Verizon Communications (NYSE: VZ) has installed in the Big Apple. That infrastructure includes interoffice and backbone network equipment, specialized fiber for large enterprises, and consumer and SMB FiOS services.

The nearly 90 million feet of fiber, spanning all five boroughs at a cost of $3 billion-plus so far, "is the largest, most ambitious fiber-optic deployment in any U.S. city," according to Kevin Service, Verizon's president for the carrier's Northeast area. "We have invested more than $3 billion in the city alone, making it one of the most 'fiberized' cities on the planet."

As of December 2013, Verizon says it's been meeting its Cable Franchise Agreement benchmarks with the city, wrapping network upgrades in 90 percent of the Bronx, 89 percent of Brooklyn, 94 percent of Manhattan, 90 percent of Queens and virtually all of Staten Island. Also included in the statistics are FiOS connections to more than 60,000 New York City public-housing units.

How is all this fiber being deployed in New York's concrete canyons? In April, Verizon got the go-ahead to test a "microtrenching" technique that reportedly will use much thinner wire and less equipment, translating into install times of only a third of current practices.

Verizon also is using its Magic Wire scheme it says "seamlessly and almost invisibly adheres to moldings in compact city apartments," coupled with a small desktop optical-network terminal that replaces house-mounted devices.

For more:
- see this release

Related articles:
Verizon extends its D.C. FiOS rollout schedule to 10 years
Verizon plans 300 Mbps router and IP video media server
Verizon gives 'FiOS-envy' markets little reason for hope

Read more about: FiOS, Fiber Optic
back to top


This week's sponsors are Neustar and Spirent.

eBook | Dissecting Telco Customer Data Analytics

While the market for data-driven telecom analytics is expected to grow, service providers are still in the learning phase with data analytics. FierceTelecom explores the different tools and techniques that operators can use to analyze and mine their data. Download today.


2. Zayo solidifies U.K. presence with Geo dark-fiber buy

By Debra Baker Comment | Forward | Twitter | Facebook | LinkedIn

Bandwidth infrastructure provider Zayo Group LLC is purchasing London-based Geo Networks Ltd. for an undisclosed sum.

The deal will close immediately, funded by a combination of cash on hand and a draw from Zayo's revolving credit facility.

Bringing Geo, a dark-fiber provider, into the fold will add more than 2,100 route miles to Zayo's European network along with connectivity to 587 on-net buildings. Geo also provides managed networks and colocation services to media companies, service providers, financial services, data centers and gaming organizations.

In the U.K. alone, Zayo's fiber footprint adds 1,800 miles of national fiber connecting 130 data centers, telehouses and Internet exchanges along with offering direct access to Manchester, Birmingham and other large commercial regions, the buyer says.

The purchase also establishes a Zayo presence in Ireland through an optical fiber subsea system called the East-West Ring, which connects to many of Dublin's data centers and cloud service providers.

For more:
- see this release

Related articles:
Zayo FY Q3 revenue grows 6 percent to $278M on strong organic, acquisition-related growth
Zayo acquires Neo Telecoms, establishes new France business unit

Read more about: Zayo Group
back to top


3. ABI: Global fiber broadband adoption keeps Huawei, ZTE at the top

By Debra Baker Comment | Forward | Twitter | Facebook | LinkedIn

Increasing fiber-optic broadband coverage and adoption are driving fiber-optic broadband device shipment growth, according to a new study from ABI Research. ABI reports that fiber-optic customer premises equipment represents 26 percent of total shipments in 2013, which translates into 146 million devices.

As such, the group projects shipments of nearly 155 million in 2019. ZTE retained its No. 1 spot as overall broadband CPE market leader, followed by Arris and Huawei. Huawei and ZTE also are the top fiber CPE vendors, with combined shipments totaling some 75 percent of fiber-optic CPE sales last year.

Internationally, ABI Vice President and Practice Director Jake Saunders said that subscribers finally are beginning to transition away from DSL-based broadband toward more fiber offerings, with carriers choosing to upgrade to such advanced technologies as VDSL2 vectoring.

On the cable broadband side of the business, ABI found CPE shipments grew some 2 percent last year, to 55 million units. This number is expected to grow as more cable operators push DOCSIS 3.0 deployments.

"Nearly two-thirds of cable CPE shipped in 2013 were DOCSIS 3.0 standard devices," said ABI industry analyst Khin Sandi Lynn, adding, "DOCSIS 3.0 CPE will account for over 84 percent of cable broadband CPE shipments in 2014."

For more:
- read the release

Related articles:
EU network upgrades to help push operator capex to $354B this year, say analysts
Deutsche Telekom upgrades 2.6M customers to IP technology, sets pace for vectored DSL
BT, Isle of Wight Council name rural communities for fiber-based broadband project

Read more about: ZTE, Arris
back to top


4. ITU: Africa set to double Internet connections by year's end

By Debra Baker Comment | Forward | Twitter | Facebook | LinkedIn

By the end of 2014, the ITU predicts 40 percent of the global population--approximately 3 billion people--will have access to the Internet in some way, shape or form, with most new users coming from third- or fourth-world nations.

A USTelecom blog reviewing the ITU's numbers points out that, in Africa alone, Internet use is expected to rise to 20 percent by year-end, double the users counted in 2010.

Nearly 80 percent of the population in developed countries will be connected by year's end, ITU forecasts, with the largest penetration in Europe, followed by North America and South America, and finally Asia-Pacific.

It looks like wireless will continue to leapfrog fixed broadband services moving forward, with global mobile-broadband penetration reaching 32 percent by the end of the year. The ITU believes mobile-broadband subscriptions will reach 2.3 billion globally, with 55 percent of all mobile-broadband subscriptions expected to come from new developing-world users.

On the down side, the ITU predicts an ongoing decline in fixed-telephone penetration. When December rolls around, the agency warns that global operators will have lost some 100 million lines dating back to 2009.

For more:
- see this USTelecom blog

Related articles:
Global wireline broadband growth is slowing, says ITU
ITU cautions over global web divide

Read more about: Ustelecom
back to top


5. Convergys taps Voci for cloud-based speech-transcription services

By Debra Baker Comment | Forward | Twitter | Facebook | LinkedIn

Companies are starting to base their product-and-service offerings on comments made by customers, so gathering business intelligence from outbound or call-center conversations is becoming more critical.  

To kick things up a notch, Convergys Analytics, a division of Convergys Corp., has turned to Voci Technologies' V-Cloud speech-recognition technology as a way of automating how it extracts customer comments from audio recordings. According to Voci, its V-Cloud SaaS uses a "pay-as-you-go structure" that will allow Convergys to upload and retrieve audio voice comments that could have taken days and specialized computer equipment to transcribe. Convergys only pays for the time it uses, with no upfront costs.

Industry analyst Mark Lowenstein recently wrote a column for FierceWireless, where he noted that speech recognition "is a technology that has experienced continual improvement over the past 20 years and is now a viable input technology in many contexts."

And SearchCRM.com points out that speech analytics software akin to that developed by Voci "mines and analyzes audio data, detecting things like emotion and stress in a customer's voice, the reason for the call, the products mentioned and more. Users can quickly identify a customer's needs, wants and expectations, and work to meet them."

"Each survey comment made by a customer provides critical insight into the customer experience," says Mike Cholak, vice president at Convergys Analytics. "Combining Convergys' analytic expertise with Voci's V-Cloud speech recognition capability allows us to reliably and accurately get a pulse on what our clients' customers are thinking and feeling, in order for them to make informed business decisions."

For more:
-  see this release

Related articles:
Lowenstein's View: And the Next Big Thing is?  
Biometrics Advancements: Tech Leaders Develop Innovative Smart Technologies as Market Quickly Evolves; Smart Wallet up Next

Read more about: Voci
back to top


Also Noted

This week's sponsor is TE Connectivity.

Executive Summary | Thoughts on the Small Cell Evolution Part 2: Distributed Antenna Systems

It's still early days in terms of how the wireless industry defines small cell technology and what types of cells should be considered "small cells." Find out what key stakeholders are saying about small cells vs. DAS, and their roles in today's networks. Download this free Executive Summary today.


TODAY'S SPOTLIGHT... Cogent creates holding company

ISP Cogent Communications adopted a new holding company structure in which Cogent Communications becomes a subsidiary of Cogent Communications Holdings. All stockholders will become stockholders of the holding company. The stock will continue to be listed on the NASDAQ using the symbol "CCOI." Release

Wireline news from across the web:

@FierceTelecom RT @ GlobalKnowledge: Software-Defined Data Centers: The Next Big Thing or All Hype? Article | Follow @FierceTelecom

> Pew Research's Internet of Things report revealed 10 key trends. Article

> NTT Communications will deploy the Genesys' Customer Experience Platform in the Arcstar Contact Center, its new cloud-based contact center service. Release

> AT&T will webcast a presentation by John Stephens, senior executive vice president and CFO, AT&T, at the 42nd Annual J.P. Morgan Global Technology, Media and Telecom Conference in Boston on Wednesday, May 21, at 8:40 a.m. ET. Release

Cable News
> Former Insight Communications CEO Michael Willner will serve as chief executive of the new cable company to be owned by Comcast and Charter Communications following Comcast's merger with Time Warner Cable. Article

> Layer3 TV, a startup that founders and long-time cable veterans Jeff Binder and David Fellows promise will be a "smarter" cable television offering, will move its corporate headquarters to Denver from its original location in Boston this summer. Article

Wireless News
> The FCC voted to approve draft net neutrality rules that would re-examine whether to treat wireless networks differently from wired broadband networks as the commission seeks to craft new rules that would ensure consumers get equal access to all Internet content. Article

> Democratic Commissioner Jessica Rosenworcel has said that it might be necessary for Sprint and T-Mobile US to merge in order to remain viable players in the U.S. wireless market, according to a report in The Wall Street Journal. Article

And finally… Silicon Valley: an army of geeks and "coders" shaping our future. Article

Webinars

> Making the Move to Gigabit Services - What You Need to Know for a Successful Transition - PRESENTED BY: ADTRAN

This webinar will explore how to make a successful transition to Gigabit services. We will explore topics including market drivers for G.fast and FTTdp architectures, the G.fast value proposition, how to make FTTdp part of your FTTH Gigabit services toolkit, we will also explore other elements needed to complete your Gigabit toolkit. Register Today!

> How to build a profitable metro-regional network - Thursday, May 29th, 11amET / 8am PT

In this webinar we'll look at how service providers can craft retail business service offerings and revenue opportunities for specific verticals like education and health care. And we'll talk about the demand for Ethernet and optical services. Register Today!

> Inside NFV?Why is virtualization important? - Thursday, June 5, 2014 2 PM ET/ 11 AM PT

Vendors claim that the wireless industry is about to go through a major change as operators simplify and scale their networks by separating hardware and software functionality and using virtualization to improve network management in the software layer. This webinar will look at the latest developments in NFV and what it means to operators and vendors. Register today!

> Driving revenue from multiscreen opportunities - Wednesday, June 11, 2014, 2pmET / 11amPT

Smartphones, tablets, smart TVs and other IP-connected devices are revolutionizing the way content providers, distributors and advertisers reach viewers. While multiscreen devices promise to increase viewer engagement and social interaction, the strategies for making money from these other screens are still evolving. This webinar will look at a variety of multiscreen strategies that are currently being used by pay-TV providers. Register Today!

> Developing for the Internet of Things: Challenges and Opportunities - Wednesday, June 18th, 2pm ET / 11am PT

Cisco estimates that 50 billion devices and objects will be connected to the Internet by 2020. Will there be a role for developers in this area? And if so, how can developers position themselves in the months ahead on this nascent but potentially explosive opportunity? Register Today!

Events

> The TIA Network of the Future Conference - June 3-5 - Dallas, TX - Sponsored by: Telecommunications Industry Association

The Conference, which highlights the intersection of markets, technology, and policy perspectives, will focus on transformation of the ICT industry as globalization, technological innovations and regulatory environments present challenges and opportunities. Topics include: 5G, SDN, Big Data, NFV, Cybersecruity, and much more. Click Here Now.

> GSMA Mobile Asia Expo 2014 - June 11-13 - Shanghai, China

Mobile connects us to new information, possibilities, people, ideas and experiences. Mobile Asia Expo showcases the mobile solutions that are transforming our lives today and into tomorrow. Register now to join us 11-13 June 2014 in Shanghai, China, where we are Making Global Connections.

> 2014 FTTH Conference & Expo - June 23-25, Fort Lauderdale, Florida

Join the people driving innovation and bringing FTTH connectivity to communities throughout North America and beyond! Take part in three days of networking, education, and exhibitor solutions that will provide you with ideas and solutions to deploy, grow, and monetize your network. Visit www.ftthannual.org for more information!

> Super Mobility Week - September 9 ? 11, 2014 - Las Vegas, NV

Super Mobility Week powered by CTIA is North America's largest forum for the mobile innovations that power your connected life. Thousands of mobile professionals and executives, 1,100+ exhibitors, as well as 1,000+ media and analysts from across the globe will gather in September for this event. Learn more at www.supermobilityweek.com.

Marketplace

> Whitepaper: Running Out of Bandwidth? Take a Fresh Look at 100G

This white paper describes each of these technological advances and how this 100G benefit in scale can even be accomplished with existing, fully depreciated, legacy 10G DWDM systems. Download this white paper today.

> Whitepaper: Cisco Collaboration Architecture: Enhance Employee Effectiveness for Greater Business Impact

In this paper, you will learn how the Cisco® Collaboration Architecture enables you to address trends such as mobility, "bring-your-own-device," and video, and create a flexible platform for collaboration. Download this whitepaper today.

> Whitepaper: Successfully Deploying Communications And Collaboration Solutions To Meet The Needs Of Your Medium-Size Business

Cisco networking and communications solutions for midsize business offer an open platform that enables your business to do more for less. Get to know the Cisco Solutions that allow you to deliver on your company's expectations. Download the Forrester Research Whitepaper "Does Your Communications and Collaboration Solutions Meet your Mid-size Business Needs?" today.

> Whitepaper: The Era of Application Centric Networking

How can you be more confident in the success of your application rollout? The role of the router has been redefined. The router is now central for the success of application roll-outs and performance. Get the full story from the Lippis Consulting industry paper, "The Era of Application Centric Networking."

> Whitepaper: Next-generation OSS is critical to delivering service agility in new virtualized networks

This white paper outlines the key role the OSS will play in enabling CSPs to deploy and realize anticipated benefits from service agility, operational flexibility and cost optimization. Download today.

> eBook: VoLTE and the Future of Mobile Voice

Despite more than two years of anticipation, the U.S. is still waiting for the widespread deployment of voice over LTE as major operators delay deployment. Experts say this shouldn't come as a surprise given the complexity of the technology. FierceWireless will take an in-depth look at VoLTE as well as explore HD voice and other advanced services made possible by VoLTE. Download this eBook today!

> Whitepaper: 802.11ac in the Enterprise: Technologies and Strategies

Download the White Paper "802.11ac in the Enterprise: Technologies and Strategies" to learn from industry expert Craig Mathias about the technologies behind 802.11ac, deployment misconceptions and review steps that every organization should take in getting ready for 802.11ac.
Download today!

> Whitepaper: Enhanced Mobility

Discover how HP NonStop solutions, powered by Intel® Itanium® processors, enable you to meet the growing demands of mobile subscribers while lowering costs and better positioning your business for change. Download today to learn more.

> Whitepaper: HP Mobility Management

See how HP Mobility Management with HP NonStop solutions, powered by Intel® Itanium® processors, helps you better manage subscriber data across 3G/LTE/WiFi networks while delivering a consistent service experience and personalized services with added efficiency. Download today to learn more!

> eBook: Executive Summary | Thoughts on the Small Cell Evolution Part 2: Distributed Antenna Systems

TE Connectivity conducted surveys in the spring and fall of 2013 to gauge how service providers, hardware/software integrators and other segments of the industry are thinking about small cell technologies and their roles in the macro/micro network. The surveys found that attitudes and perceptions continue to evolve. Download this executive summary today!

> eBook: eBrief | MSOs See New Era for VoIP

This FierceCable eBrief will explore that while cable MSOs may be struggling to retain video customers, several Tier 2 and Tier 3 operators are growing their revenues by bundling VoIP services with their existing video and high-speed Internet packages. Download this eBrief today!

> Whitepaper: Moving to the Suburbs: New Network Services For Data Centers

Data centers are moving outside traditional metro areas to take advantage of lower real estate and power costs. Learn three ways service providers can manage this shift by reading this white paper. You will learn: How to optimize connectivity between users and content, how to differentiate user to content domain services and how on-demand service offerings can bring additional revenue. Download this whitepaper today.

Jobs

> Staff Manager, Product Planning - San Diego, CA (US)
> Director, Wireless Engineering - URGENT!! - San Jose, CA
> Sr. Network Engineer Telephony - Jonesboro
> Infrastructure Project Manager - Herndon, VA (US)
> Naval Combat Systems Analyst - Moorestown, NJ (US)
> Proposal Writing Intern - Fairfax, VA (US)
> Supervisor, Workforce Management - Phoenix, AZ (US)
> Quality Professional Staff Intermediate - Arlington, VA (US)
> Senior IP Network Engineer - Madison, WI
> TS Cleared Associate Software Engineer - Chantilly, VA (US)




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