Today's Top Stories Picture some 17,000 miles of fiber-optic cabling--equaling six trips between New York City and Los Angeles--and you'll have some idea of how much infrastructure Verizon Communications (NYSE: VZ) has installed in the Big Apple. That infrastructure includes interoffice and backbone network equipment, specialized fiber for large enterprises, and consumer and SMB FiOS services. The nearly 90 million feet of fiber, spanning all five boroughs at a cost of $3 billion-plus so far, "is the largest, most ambitious fiber-optic deployment in any U.S. city," according to Kevin Service, Verizon's president for the carrier's Northeast area. "We have invested more than $3 billion in the city alone, making it one of the most 'fiberized' cities on the planet." As of December 2013, Verizon says it's been meeting its Cable Franchise Agreement benchmarks with the city, wrapping network upgrades in 90 percent of the Bronx, 89 percent of Brooklyn, 94 percent of Manhattan, 90 percent of Queens and virtually all of Staten Island. Also included in the statistics are FiOS connections to more than 60,000 New York City public-housing units. How is all this fiber being deployed in New York's concrete canyons? In April, Verizon got the go-ahead to test a "microtrenching" technique that reportedly will use much thinner wire and less equipment, translating into install times of only a third of current practices. Verizon also is using its Magic Wire scheme it says "seamlessly and almost invisibly adheres to moldings in compact city apartments," coupled with a small desktop optical-network terminal that replaces house-mounted devices. For more: - see this release Related articles: Verizon extends its D.C. FiOS rollout schedule to 10 years Verizon plans 300 Mbps router and IP video media server Verizon gives 'FiOS-envy' markets little reason for hope Read more about: FiOS, Fiber Optic back to top | This week's sponsors are Neustar and Spirent. |  | eBook | Dissecting Telco Customer Data Analytics While the market for data-driven telecom analytics is expected to grow, service providers are still in the learning phase with data analytics. FierceTelecom explores the different tools and techniques that operators can use to analyze and mine their data. Download today. | Bandwidth infrastructure provider Zayo Group LLC is purchasing London-based Geo Networks Ltd. for an undisclosed sum. The deal will close immediately, funded by a combination of cash on hand and a draw from Zayo's revolving credit facility. Bringing Geo, a dark-fiber provider, into the fold will add more than 2,100 route miles to Zayo's European network along with connectivity to 587 on-net buildings. Geo also provides managed networks and colocation services to media companies, service providers, financial services, data centers and gaming organizations. In the U.K. alone, Zayo's fiber footprint adds 1,800 miles of national fiber connecting 130 data centers, telehouses and Internet exchanges along with offering direct access to Manchester, Birmingham and other large commercial regions, the buyer says. The purchase also establishes a Zayo presence in Ireland through an optical fiber subsea system called the East-West Ring, which connects to many of Dublin's data centers and cloud service providers. For more: - see this release Related articles: Zayo FY Q3 revenue grows 6 percent to $278M on strong organic, acquisition-related growth Zayo acquires Neo Telecoms, establishes new France business unit Read more about: Zayo Group back to top Increasing fiber-optic broadband coverage and adoption are driving fiber-optic broadband device shipment growth, according to a new study from ABI Research. ABI reports that fiber-optic customer premises equipment represents 26 percent of total shipments in 2013, which translates into 146 million devices. As such, the group projects shipments of nearly 155 million in 2019. ZTE retained its No. 1 spot as overall broadband CPE market leader, followed by Arris and Huawei. Huawei and ZTE also are the top fiber CPE vendors, with combined shipments totaling some 75 percent of fiber-optic CPE sales last year. Internationally, ABI Vice President and Practice Director Jake Saunders said that subscribers finally are beginning to transition away from DSL-based broadband toward more fiber offerings, with carriers choosing to upgrade to such advanced technologies as VDSL2 vectoring. On the cable broadband side of the business, ABI found CPE shipments grew some 2 percent last year, to 55 million units. This number is expected to grow as more cable operators push DOCSIS 3.0 deployments. "Nearly two-thirds of cable CPE shipped in 2013 were DOCSIS 3.0 standard devices," said ABI industry analyst Khin Sandi Lynn, adding, "DOCSIS 3.0 CPE will account for over 84 percent of cable broadband CPE shipments in 2014." For more: - read the release Related articles: EU network upgrades to help push operator capex to $354B this year, say analysts Deutsche Telekom upgrades 2.6M customers to IP technology, sets pace for vectored DSL BT, Isle of Wight Council name rural communities for fiber-based broadband project Read more about: ZTE, Arris back to top By the end of 2014, the ITU predicts 40 percent of the global population--approximately 3 billion people--will have access to the Internet in some way, shape or form, with most new users coming from third- or fourth-world nations. A USTelecom blog reviewing the ITU's numbers points out that, in Africa alone, Internet use is expected to rise to 20 percent by year-end, double the users counted in 2010. Nearly 80 percent of the population in developed countries will be connected by year's end, ITU forecasts, with the largest penetration in Europe, followed by North America and South America, and finally Asia-Pacific. It looks like wireless will continue to leapfrog fixed broadband services moving forward, with global mobile-broadband penetration reaching 32 percent by the end of the year. The ITU believes mobile-broadband subscriptions will reach 2.3 billion globally, with 55 percent of all mobile-broadband subscriptions expected to come from new developing-world users. On the down side, the ITU predicts an ongoing decline in fixed-telephone penetration. When December rolls around, the agency warns that global operators will have lost some 100 million lines dating back to 2009. For more: - see this USTelecom blog Related articles: Global wireline broadband growth is slowing, says ITU ITU cautions over global web divide Read more about: Ustelecom back to top Companies are starting to base their product-and-service offerings on comments made by customers, so gathering business intelligence from outbound or call-center conversations is becoming more critical. To kick things up a notch, Convergys Analytics, a division of Convergys Corp., has turned to Voci Technologies' V-Cloud speech-recognition technology as a way of automating how it extracts customer comments from audio recordings. According to Voci, its V-Cloud SaaS uses a "pay-as-you-go structure" that will allow Convergys to upload and retrieve audio voice comments that could have taken days and specialized computer equipment to transcribe. Convergys only pays for the time it uses, with no upfront costs. Industry analyst Mark Lowenstein recently wrote a column for FierceWireless, where he noted that speech recognition "is a technology that has experienced continual improvement over the past 20 years and is now a viable input technology in many contexts." And SearchCRM.com points out that speech analytics software akin to that developed by Voci "mines and analyzes audio data, detecting things like emotion and stress in a customer's voice, the reason for the call, the products mentioned and more. Users can quickly identify a customer's needs, wants and expectations, and work to meet them." "Each survey comment made by a customer provides critical insight into the customer experience," says Mike Cholak, vice president at Convergys Analytics. "Combining Convergys' analytic expertise with Voci's V-Cloud speech recognition capability allows us to reliably and accurately get a pulse on what our clients' customers are thinking and feeling, in order for them to make informed business decisions." For more: - see this release Related articles: Lowenstein's View: And the Next Big Thing is? Biometrics Advancements: Tech Leaders Develop Innovative Smart Technologies as Market Quickly Evolves; Smart Wallet up Next Read more about: Voci back to top |
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