MSP Pricing Strategy: Always Sell On Value

Business Solutions Newsletter | March 24, 2015 | View web version here.   In This Issue: Education Trends That Affect IT Spend Patch Management As A Path To Recurring Revenue Growth For MSPs Selling To The Millennial Customer Ask Coach: How Do I Develop A True Leadership Team? Part 2 Can You Answer Your IT Clients' Questions About BC/DR? Not All Of Your IT Clients Want The Cloud MSP Pricing Strategy: Always Sell On Value 3 Keys To Managing Customer Relationships Education Trends That Affect IT Spend By Bernadette Wilson, associate editor Education is undergoing a time of change — with drivers including government mandates and the characteristics of new generations of students. The challenges created by this evolution can be opportunities to provide new IT solutions. Sponsor   Relax. Know your clients' devices are always under control. Wherever you are. Take the pressure off. Let MAX integrated MSP platform work for you. MAXRemoteManagement can monitor and manage your clients' servers, workstations, mobile devices, and cloud services. Register for a FREE 30-day trial and see the powerful online dashboard and FREE mobile apps. Featured Articles Patch Management As A Path To Recurring Revenue Growth For MSPs By David Weeks It’s common knowledge among managed services providers (MSPs) that the centralized, streamlined management of patching reduces support ticket volume and improves support response times. But many MSPs aren’t aware that patching can also serve as the linchpin that fuels managed services growth with break-fix customers. Selling To The Millennial Customer By Daniel Scipione Many of us have owned our businesses for numerous years and come from the Boomer Generation. Boomers are frugal for the most part and were raised with dial telephones, three-channel television, and in a single-income family. We grew up with a mindset of budgets, and when we got out of college it was the '70s. Ask Coach: How Do I Develop A True Leadership Team? Part 2 By Hardin Byars In our previous discussion on leadership teams, we examined how a diverse team enhances your ability to come up with innovative ideas or to solve complex problems. Just to recap, issues generally have three dimensions: tactical (task), relational (people), and systemic (big picture). Can You Answer Your IT Clients' Questions About BC/DR? By Bernadette Wilson, associate editor Most IT solutions providers offer some type of backup and business continuity and disaster recovery (BC/DR) solution. According to CompTIA’s Business Continuity And Disaster Recovery Overview, it’s a natural extension of their other offerings. Not All Of Your IT Clients Want The Cloud By Michael Papetti Cloud computing is the hot thing in IT, and your clients might be hearing it's inevitable. Marketers will try to convince your clients that their data should be in the cloud, sooner or later. Maybe. Maybe not. MSP Pricing Strategy: Always Sell On Value By Christine Kern A ConnectWise e-book, Pricing: 5 Proven Tips for Maximizing Your Profit, examines the best strategies for pricing to maximize profitability for your IT solutions provider. Among the topics discussed in the e-book is the difference between cost and value. 3 Keys To Managing Customer Relationships By James Foxall If there’s one thing I’ve learned after more than 25 years in the channel, it’s that new customers don’t come easy — or cheap. Most Popular News • Bringing Your Health IT Clients Breach-Fighting Tech • Report: Your IT Clients' Employees Are Using Shadow IT Creating Risks • Verizon PCI Report: Compliance Should Be A Process To Support Security • Study: Patients Would Change Healthcare Providers Over Security Concerns • Survey: 85% Of Services Providers Experienced Customer Churn After DDoS Attack • Software House Enhances C.CURE Fault Tolerance • Study: Solutions Providers See Higher Revenues, Improve Operations And Performance • Report Highlights How Tech Convergence Could Redefine The Federal Landscape Featured Products And Services   AVG CloudCare   Download Datasheet • Request Information AVG Technologies USA, Inc.   Datto SIRIS 2   Download Brochure • Request Information Datto Inc.   CharTec BDR   Download White Paper • Request Information CharTec Connect With Business Solutions:       Ensure our newsletter reaches your inbox by following these whitelist instructions. If you need to update your Business Solutions user profile, please visit here. This newsletter is being sent to ignoble.experiment@arconati.us. To cancel your subscription to the Business Solutions newsletter, please opt out here. You may also send an email to newsletter@vertmarkets.com.     © Copyright 2015 Vertmarkets, Inc, 5340 Fryling Rd Suite 300, Erie, PA 16510. All rights reserved. All product names contained herein are the trademarks of their respective holders.