Gaining a closer relationship with your customer powers this journey to becoming a modern service organization. Read this eBook for a roadmap to modern customer service to help you navigate this journey with logical and easily traceable phases of maturity for you to achieve the ultimate customer delivery experience.
This white paper provides a brief intro to mobile CRM, followed by in-depth analysis of the pros and cons of the solution. There is also a comprehensive list of the most important players in the mobile CRM game, in case you're looking for a new solution.
Borderless commerce offers a new twist to old sales techniques and business processes. This white paper examines how the evolution of commerce, communications, and collaboration infrastructures can enable new business opportunities, along with key considerations and requirements for an effective communications solution.
Working for Your Success, Web Buyer's Guide
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