Users Abandoning Text and Voice for Messengers - Unified Communications

Featured Articles » Users Are Abandoning Traditional Text and Voice for Messengers Billions of people all over the world are now using messengers to make calls and exchange messages, rather than using traditional SMS-based texting and voice plans. This amounts to a direct attack on the telecoms' bottom line, as the companies depend on voice and text usage for a great deal of their revenue. » NFL Drafts Conferencing As Newest Player NFL teams are now able to use conferencing tools as a means to discuss the future of incoming draft picks. » Phone.com Honored with Customer Experience Innovation Award A good way to separate the best from the rest is awards. Accolades add context to a very large and highly competitive space like cloud-based telephony, and this week Phone.com was awarded a 2016 Customer Experience Innovation Award from CUSTOMER Magazine. The award is given to those providing tools capable of offering an exceptional experience in today's omnichannel environment. » Facebook Messenger Brings Out Wide-Scale Conferencing Those needing a fast way to set up conferencing options with as many as 50 people can now turn to Facebook Messenger. » CenturyLink to Provide Unified Communications With U.S. Senate Contract CenturyLink has just been awarded a contract with the U.S. Senate to provide state offices with a unified communications-as-a-service platform for hosted voice-over-internet-protocol (VoIP) service. » Etiquette is Different with IP Phones When faced with a conference on IP phones or the like, some points of etiquette differ from the norm. Top Stories » RBC Offers Conferencing Services for Small Businesses » Nectar Adds to UC Advanced Assessment Partner Program » Enterprises to Benefit from Avaya and Tencent Cloud Partnership » Virtual PBX Possibly More Important to Millennials than Gen Z » Fuze Revamps Leadership Team with New Additions » One Net Business Delivers a Cloud-based Unified Communications TMCnet Free Premium Content » Colocation: The Essential Buyer's Guide » Five Ways to Reduce Network Latency » The Business Benefits of Hosted UC Featured Channels » Business VoIP » Virtual Office » IP Phones Advertise With Us General advertising Info: Click here Become a TMCnet columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details.     RESOURCES   Whitepapers Publications Videos Events Webinars Blogs Free eNewsletters

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