Microsoft reports it is “seeing positive results” in its efforts to get its services back online for millions of customers around the world.
Users, organisations and businesses have been affected by problems with some of the tech company’s systems, including Microsoft 365, Teams and Outlook.
However, it said: “We’re seeing positive results for server stability after applying an upstream authentication/routing configuration component patch to a portion of our infrastructure. We’ll continue to monitor its progress and are working to expand it to servers supporting active regions coming online.”
Microsoft does not think the disruption is because of a cyber-attack. It said: “As of now, we are not aware of any malicious activity that is causing this incident. We will continue to treat this incident with urgency and priority until full resolution. Once mitigated, we will provide full details of the root cause, defense-in-depth repair items, and more within a post-incident report.”
British government engineers are working with Microsoft to assess the impact of the outage, according to a UK minister.
However, he could not confirm whether any government systems had been affected.
Several UK police forces have urged people not to report crimes online because of the Microsoft outage. People have been told to telephone them instead.
The outage has caused disruption among companies and government ministries in Japan, forcing staff to turn to analogue methods to distribute information and contact clients.
Today’s key events
• 10am GMT: eurozone Q3 GDP (second estimate
• 1.30pm GMT: US PPI report for October
We’ll be tracking all the main events throughout the day on our business live blog …
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