 | | Plum Voice Launches Survey Channel on TMCnet TMC announced today that the Survey Channel, sponsored by Plum Voice has been launched as the newest addition to the TMCnet channel program. The Survey channel promotes the Floodlight multimodal survey platform from Plum Voice. In addition, visitors can find valuable resources such as case studies, testimonials, feature articles and industry news. The Survey Channel can be found here: www.tmcnet.com/channels/survey About Plum Voice For businesses of all sizes that demand high-performance, versatile and scalable multimodal solutions, Plum Voice offers a rare combination of proprietary technology and enterprise-grade infrastructure. We deliver web-based communications platforms that enable companies to exceed their business goals and streamline their business processes. | | | | Featured Articles Combining the phone, the Web, social media, and mobile access, Plum Voice released Floodlight - a cost-effective, rapid application development tool for survey developers. Online surveys have been growing in popularity for about a decade, but businesses have yet to take full advantage of surveys to create better customer service experiences. Plum Voice has taken the capabilities of online surveys and designed a platform that enables survey authors to create one survey and deploy it across multiple technological mediums including e-mail, the Web, and the phone. IVR Technology Group, a provider of intelligent voice response services and solutions, has introduced a feature-rich, post call survey application that can be coupled with their IVR hosted services platform to provide call centers with easy access to very robust, automated telephony tools. | | |
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